Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
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Teresa M Harris

Holly Springs,Ms

Summary

Dynamic, detail-oriented professional with extensive experience in medical billing and customer service at CIOX Health, showcasing proficiency in revenue cycle management and HIPAA compliance, enhanced by exceptional problem-solving capabilities.

Overview

8
8
years of professional experience

Work History

Retail Cashier / Customer Service Associate

Dollar General
01.2023 - Current
  • Interface with customers via inbound and outbound phone calls
  • Stock shelves, collect carts, and handle light cleaning duties
  • Process transactions, accept payments, count tills, and prepare bank deposits

Health Information Specialist / Medical Billing

CIOX HEALTH
01.2022 - 01.2023
  • Handled inbound and outbound telephone calls
  • Adhered to HIPAA law and Ciox Health procedures and policies
  • EPIC EMR Software: Verify the patients demographics review the patient's medical records and submitted the documentation to a provider/patient
  • Healthsource Medical Management Software: confirm the patient's data in the system for review and retrieval
  • Billing review the medical data and process the billing to be submitted. To ensure proper billing review

Home Health Aide

COOKS ADULT CARE CENTER
01.2020 - 01.2021
  • Assisted clients with activities of daily living – feeding, personal hygiene, and ambulation
  • Ran errands, handled light cleaning duties, and maintained schedules
  • Monitored medications, documented services provided, and maintained HIPAA compliance

Medical Assistant

DR. LY’S ACUPUNCTURE CLINIC
01.2017 - 01.2020
  • Administered injections, performed venipunctures, and took vital signs
  • Prepared exam rooms and medical charts
  • Ensure accurate dosage of medications and herbs and maintained inventory levels

Education

Associates of science degree - Medical billing and coding

Ultimate Medical Academy
01.2021

Diploma - Medical Assistance with Office Management

Vatterott Career College
01.2017

Skills

  • Medical billing and coding
  • Cash handling
  • Customer service
  • Accounts receivable management
  • Collections and payment posting
  • Co-pay and deductible processing
  • Co-insurance calculations
  • Explanation of benefits (EOB) handling
  • Revenue cycle management
  • Government payer systems (Medicare & Medicaid)
  • Third-party payer interactions
  • Electronic health records (EHR)
  • Electronic medical records (EMR)
  • Managed care plans (HMO, PPO, POS)
  • Workers' compensation processing
  • Medical office procedures
  • Appointment scheduling
  • Insurance verification processes
  • Claims processing (CMS 1500, CMS 1450)
  • Front office operations
  • Medical terminology expertise
  • Anatomy and physiology knowledge
  • HIPAA compliance standards
  • Problem solving
  • Attention to detail
  • Data entry
  • Store opening and closing
  • Team leadership
  • Store cleaning

Accomplishments

  • Hands-on, task focused professional with strong communication skills leveraging healthcare industry experience.
  • Pays close attention to detail for accurate and compliant documentation.
  • Offers experience in medical assisting and customer service in a variety of high-volume, fast-paced environments.
  • Academic Honors Recognition / Honor Roll
  • Manage time and priorities in multi-task environments
  • Effective problem solver, able to assess situation and identify solutions
  • Microsoft Office Applications / MS Excel | MS Word | MS PowerPoint | MS Outlook
  • Communication Platform: Zoom
  • Typing Speed: 45 WPM

References

References available upon request.

Timeline

Retail Cashier / Customer Service Associate

Dollar General
01.2023 - Current

Health Information Specialist / Medical Billing

CIOX HEALTH
01.2022 - 01.2023

Home Health Aide

COOKS ADULT CARE CENTER
01.2020 - 01.2021

Medical Assistant

DR. LY’S ACUPUNCTURE CLINIC
01.2017 - 01.2020

Associates of science degree - Medical billing and coding

Ultimate Medical Academy

Diploma - Medical Assistance with Office Management

Vatterott Career College

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