Teresa Mitchell
Wilmington,NC
Summary
Dynamic professional with extensive experience as a Residential Recycle/Trash Operator at the City of Wilmington. Proven ability in equipment operation and effective communication, enhancing team collaboration and safety adherence. Recognized for exceptional problem-solving skills and commitment to customer service, consistently achieving high satisfaction levels through quality service delivery.
Overview
25
25
years of professional experience
Work History
Residential Recycle/Trash Operator
City of Wilmington
02.2023 - 08.2025
- Operated mostly residential rear loader and trained ASL trucks. Demonstrating versatility and adaptability in diverse work environment.
- Responsible for driving daily routes safely and efficiently. Courteously providing collection services to customers.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
- Worked outside in all weather conditions.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of daily routes.
House Manager
Ruth Dowling
06.2018 - 12.2021
- Certified Nurse Assistant employed privately to care for aging elderly family member.
- Responsibilities: transporting client to and from appointments, scheduling staff around the clock, preforming occupational/physical therapy with client, training new hires.
- Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
- Ensured security protocols were followed throughout the property, maintaining a safe environment for family members at all times.
- Strategically delegated responsibilities among staff according to individual strengths and abilities in order to maximize overall performance.
Office/Operations Manager
Three Amigos Landscaping
09.2015 - 01.2017
- Negotiated with vendors to secure competitive pricing on office supplies and equipment purchases.
- Responsibilities also included transporting heavy machinery to and from job sites on flat bed trailers.
- Acted as liaison between upper management and staff members, facilitating open communication channels across hierarchical levels for increased efficiency.
Owner/Operator
Southern Fire Extinguisher, Co.
01.2001 - 09.2016
- Responsibilities included the sale, service and maintenance of fire safety equipment.
- Created fire safety plans to commercial businesses state wide. Mostly managed government and corporate contracts.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Consulted with customers to assess needs and propose optimal solutions.
Education
Commercial Driving License Course - Commercial Driver License Class A
Cape Fear Community College
Wilmington, NC01-2023
No Degree - Continued Education
Cape Fear Community College
Wilmington, NC01-2013
Associate of Applied Science - Fire Science
Coastal Carolina Community College
Jacksonville, NC04-2003
Skills
- Attention to detail
- Problem-solving
- Teamwork and collaboration
- Troubleshooting
- Equipment operation
- Efficient multitasking
- Effective communication
- Heavy lifting
Timeline
Residential Recycle/Trash Operator
City of Wilmington
02.2023 - 08.2025
House Manager
Ruth Dowling
06.2018 - 12.2021
Office/Operations Manager
Three Amigos Landscaping
09.2015 - 01.2017
Owner/Operator
Southern Fire Extinguisher, Co.
01.2001 - 09.2016
Commercial Driving License Course - Commercial Driver License Class A
Cape Fear Community College
No Degree - Continued Education
Cape Fear Community College
Associate of Applied Science - Fire Science
Coastal Carolina Community College
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