Teresa Mitchell
Healthcare
Daphne,Alabama
Summary
Ambitious expert with strong organizational skills and extensive experience in patient care. Proven ability to enhance patient outcomes and customer satisfaction through empathy, effective communication, and record-keeping. Background includes healthcare, administrative, and retail sectors, demonstrating versatility and adaptability. Committed to continuous professional growth and advancement seeking avenues for sustained growth and professional advancement.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sales Associate/Key Holder
Zoghby's Uniforms
Daphne, Alabama
05.2023 - Current
- Provided exceptional customer service and developed strong customer rapport.
- Performed opening and closing duties, including daily sales reconciliation.
- Restocked inventory as necessary to optimize the display.
- Engaged customers in conversation through the use of effective interpersonal and people skills.
Emergency Medical Technician
Global Medical Response
Summerdale, Alabama
08.2020 - 04.2023
- Maintained patients' vital signs and medical status.
- Performed basic life support procedures, wound care and bleeding control
- Operated emergency medical equipment during patient care and transport.
- Initiated IV line, fluid administration, and oral medications.
- Multi-agency and facility communication to facilitate the fluid transfer of care.
- Cleaned and stocked truck, equipment and supplies.
- Documented patient assessment findings.
- Assessed emergency situations for safety and prioritize patient care.
Sales Associate/Assistant Manager
Zoghby's Uniforms
Daphne, Alabama
03.2017 - 08.2019
- Helped customers find specific products, answered questions, and offered product advice.
- Operated point-of-sale systems for efficient transactions.
- Processed returns and exchanges according to company policies.
- Managed inventory levels and organized stock for easy access.
Medical Assistant
Gynecology and Infertility Associates
Fairhope, Alabama
04.2014 - 08.2015
- Greeted and registered patients, answered phones, and scheduled appointments, improving patient flow and reducing wait times.
- Handled incoming patient test results, and facilitated patient-to-physician communication.
- Maintained accurate medical records through transcription and data entry into EHR.
- Verified insurance coverage prior to appointments or procedures, and obtained insurance approvals as appropriate.
Patient Care Tech/HBO Tech
South Baldwin Regional Medical Center, Foley, AL
Foley, Alabama
03.2013 - 04.2014
- Assisted physicians with patient care by taking vital signs, patient histories, and preparing patients for examinations and treatments.
- Assisted in dressing and managing patient wounds, and monitored healing progress.
- Assisted physicians with wound management procedures, including debridement, and sutures.
- Prepared examination rooms, kept clean, stocked with necessary supplies, and prepared for incoming patients.
- Operated hyperbaric chambers, monitored patient vital signs, including blood glucose while in the chamber and reported changes to medical staff.
- Documented treatment sessions accurately in patient records for compliance purposes.
Education
Emergency Medical Technician-Advanced -
Coastal Alabama Community College
Fairhope, AL12-2020
Emergency Medical Technician-Basic -
Coastal Alabama Community College
Bay Minette, AL08-2020
Certified Medical Assistant -
Fortis College
Foley, AL04-2013
High School Diploma -
Charlotte Christian School (Homeschool)
Charlotte, NC05-1999
Some College (No Degree) - Associate of Science-Paramedicine
Coastal Alabama Community College
Fairhope, ALSome College (No Degree) - Associate of Applied Science-Nursing
Fortis College
Pensacola, FLSkills
- Leadership
- Volunteer management
- Organizational skills
- Communication skills
- Administrative/ record keeping
- Public relations
- ECG/ cardiac monitoring
- Meeting minutes
- EMR / EHR
- Patient record management
- Medical terminology
- Hyperbaric safety protocols/procedures
Affiliations
- Secretary, Baldwin County Fire Chiefs' Association, April 2021-February 2023
- Secretary, Belforest Civic League, 2020-2022
- Volunteer Fire Chief/Assistant Fire Chief/Secretary/Public Information Officer, Belforest Fire Department, 2019-2021
- Fire Safety Officer, Belforest Fire Department, 2018-2021
- Volunteer Firefighter, Belforest Fire Department, 2016-2022
- Historian, Thomas Hospital Auxiliary, 2012-2014
- Surgical Waiting Assistant, Thomas Hospital Auxiliary, 2012-2013
Certification
- BLS/CPR/AED-2012-2024
- Certified/Licensed Emergency Medical Technician-2020
- Certified Volunteer Firefighter-2018
- Emergency Care Provider-2017
- Hyperbaric Technician-2013
- Certified Medical Assistant-2013
References
References available upon request.
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridTimeline
Sales Associate/Key Holder
Zoghby's Uniforms
05.2023 - Current
Emergency Medical Technician
Global Medical Response
08.2020 - 04.2023
Sales Associate/Assistant Manager
Zoghby's Uniforms
03.2017 - 08.2019
Medical Assistant
Gynecology and Infertility Associates
04.2014 - 08.2015
Patient Care Tech/HBO Tech
South Baldwin Regional Medical Center, Foley, AL
03.2013 - 04.2014
Emergency Medical Technician-Advanced -
Coastal Alabama Community College
Emergency Medical Technician-Basic -
Coastal Alabama Community College
Certified Medical Assistant -
Fortis College
High School Diploma -
Charlotte Christian School (Homeschool)
Some College (No Degree) - Associate of Science-Paramedicine
Coastal Alabama Community College
Some College (No Degree) - Associate of Applied Science-Nursing
Fortis College