Accomplished higher education administrator and community leader with two decades of experience across public education, workforce development, continuing education, and community engagement. Proven track record in executing regional educational initiatives, cultivating strategic institutional partnerships, managing day-to-day operations, and expanding access to lifelong learning opportunities. Experienced in program evaluation, community resource navigation, public sector collaboration, and leadership within complex academic and civic environments.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Associate Director, Evergreen Learning (formerly Professional and Continuing Education)
University of North Georgia
Dahlonega, Georgia
11.2022 - Current
Project Administration: Lead the development, implementation, and administration of professional development, workforce training, and certificate programs serving diverse learner demographics throughout Northeast Georgia.
Partnership Management: Cultivate and maintain strategic partnerships with regional businesses, government agencies, and nonprofit organizations to identify economic development needs and deploy targeted educational solutions.
Operations & Oversight: Oversee day-to-day operations of the Dahlonega campus office while managing a growing portfolio of institutional initiatives across multiple regional locations.
Personnel & Quality Assurance: Recruit, onboard, support, and evaluate subject matter experts and instructional staff to ensure strict adherence to quality delivery standards and student success outcomes.
Data & Compliance Reporting: Maintain detailed program records, performance metrics, and participant outcome data to support institutional planning, assessment, and external reporting requirements.
Program Development Specialist
University of North Georgia
01.2019 - 11.2022
Curriculum Design: Analyzed regional industry trends to develop, plan, and promote open-enrollment courses tailored to target demographics.
Program Execution: Managed customized training opportunities and coordinated technical resources, supply inventories, and university facility logistics.
Strategic Collaboration: Partnered with marketing and graphic design specialists to build targeted promotional campaigns across print and digital media to drive enrollment growth.
Team Leadership: Formally trained new team members and provided direct supervision to the Office Administrator to optimize department workflows.
Office Administrator
University of North Georgia
03.2014 - 01.2019
Administrative Oversight: Managed core administrative operations supporting professional and continuing education programs, ensuring operational compliance and efficiency.
Fiscal & Logistic Coordination: Coordinated program registrations, logistics, records management, and basic financial or transactional processes.
Stakeholder Relations: Served as a primary point of contact for external partners, instructors, and community members to resolve operational bottlenecks and support program growth.
Youth Services Specialist
Lumpkin County Library
Dahlonega, Georgia
03.2006 - 03.2014
Community Programming: Designed, implemented, and managed educational programs and literacy initiatives targeting county youth and families.
Public Outreach: Developed collaborative partnerships with local schools, childcare providers, and community organizations to maximize program reach and resource utilization.
Operational Management: Oversaw specialized collection development, program budgeting, and tracking of community participation metrics.
Education
Master of Arts - Social Science
Georgia Southern University
Statesboro, Georgia
Bachelor of Science - Interdisciplinary Studies
University of North Georgia
Dahlonega, Georgia
05-2022
Associate of Arts - Social Work
University of North Georgia
Dahlonega, Georgia
08-2020
Associate of Arts - General Studies
University of North Georgia
Dahlonega, GA
05-2019
Skills
Academic Innovation: Microcredentials & Digital Badging, Curriculum Design, Adult & Lifelong Learning, and Artificial Intelligence (AI) Literacy Programs
Fiscal & Program Administration: Continuing Education Management, Corporate & Customized Training Solutions, Staff Supervision, and Program Evaluation
Economic Development: Strategic Public-Private Alliances, Community Engagement, Regional Needs Assessment, and Workforce Pipeline Initiatives
Accomplishments
Institutional Rebranding: Helped lead the successful department transition from Professional and Continuing Education to Evergreen Learning.
Modernized Curriculum: Supported the development and launch of workforce-focused certificate programs, including cutting-edge Artificial Intelligence (AI) education initiatives.
Regional Growth: Expanded strategic partnerships with businesses, government agencies, and community organizations throughout Northeast Georgia.
Tech Stack Infrastructure: Contributed to the successful implementation and administration of online learning platforms and digital microcredentialing systems.
Economic Development: Coordinated and executed customized training solutions tailored to the needs of regional employers and workforce partners.
Certification
Graduate, Leadership Lumpkin
Graduate, Leadership Forsyth
Professional Certifications: Coursera Professional Development Certificates & Targeted AI-Related Training
UNIVERSITY SERVICE
Hiring & Committee Leadership: Served as an active member on university search committees for professional staff and leadership positions.
Cross-Functional Initiatives: Actively participated in university-wide, cross-functional initiatives supporting workforce development and community engagement.
Timeline
Associate Director, Evergreen Learning (formerly Professional and Continuing Education)