Teresa Morfin
Baytown,TX
Summary
Hardworking customer service representative with proven history of positive customer feedback for exceptional service. Skilled in organizing and transporting customer purchases to promote safety and convenience. Approachable and friendly individual.
Overview
1
1
year of professional experience
Work History
Bagger
Food Town Grocery Stores
02.2023 - 06.2023
- Worked together with cashiers to guarantee customer satisfaction.
- Retrieved grocery carts and baskets from lot and various site locations.
- Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Answered customer inquiries and provided product guidance.
- Returned unwanted merchandise and retrieved specially requested products.
Hostess
Luna's
07.2022 - 01.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Answered phone calls to take orders, give information and document reservations.
Education
Associate of Science - Social Work
Lee College
Baytown, TX12.2025
Skills
- Team Meetings
- Goals and Performance
- Personable Guest Service
- Safe Food Handling
- Guest Flow
- To-Go Order Preparation
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Bagger
Food Town Grocery Stores
02.2023 - 06.2023
Hostess
Luna's
07.2022 - 01.2023
Associate of Science - Social Work
Lee College
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