Teresa Morningstar
Winter Park
Summary
A lead store consultant with over 30 years of experience in creative and timely customer driven solutions, adept in building and leveraging vendor engagements, experienced in coaching and developing production teams. I am seeking a remote sales position where I can focus more fully on our B2B customers needs. My intimate understanding of a wide variety of customers challenges and opportunities in reaching their printed materials goals positions me perfectly to assist them in reaching their finish lines and sets us up for repeat business.
Overview
42
42
years of professional experience
Work History
Subject Matter Expert – Program Implementation and Management
- Direct Mail
- Signs and Graphics
- OTP rollout
- Notary
- UPS shipping service
- United Sates Postal Box rentals and metered postage service
- Special Projects and Accomplishments
Lead Consultant
Fedex Office
01.1993 - Current
- Consistently delivering a positive customer experience.
- Demonstrating knowledge in all areas of center’s business.
- Taking, producing and managing customer orders.
- Providing leadership and consulting to solve customer issues.
- Titled Positions
Senior Customer Consultant
Fedex Office
01.1993 - Current
- Serving established and introductory customers as primary point of contact for needs based solutions.
- Marketing products and services to existing and potential customer base.
- Conducting sincere follow up with purchasing customers to ensure satisfaction and repeat business.
- Titled Positions
Assistant Manager
Fedex Office
01.1993 - Current
- Managing all aspects of copy center operation and staffing
- Titled Positions
Course Works Administrator
Fedex Office
01.1993 - Current
- Selling and coordinating pagination and reproduction of Professor’s educational course packet materials including copyright review and permissions requests
- Titled Positions
Quality Control
United Technologies Automotive
01.1989 - 01.1993
- Product testing, shipping and receiving auditing, creating and monitoring quality control documentation for all phases of production, preparing and submitting new model year prototypes
Freelance Author
Highlights for Children
01.1984 - 01.1993
- Creating puzzles and activities for children
- Wrote a poem for children that was published by a division on Simon & Schuster for use as a poster in classrooms and included in a book of poems for classrooms.
Education
High School Graduate -
Gorham Fayette
Fayette, Ohio01.1982
Skills
- Training and mentoring
- Strong analytical skills
- Customer focus
- Creative solutions
- Sense of urgency
- Detail focused
Timeline
Lead Consultant
Fedex Office
01.1993 - Current
Senior Customer Consultant
Fedex Office
01.1993 - Current
Assistant Manager
Fedex Office
01.1993 - Current
Course Works Administrator
Fedex Office
01.1993 - Current
Quality Control
United Technologies Automotive
01.1989 - 01.1993
Freelance Author
Highlights for Children
01.1984 - 01.1993
Subject Matter Expert – Program Implementation and Management
High School Graduate -
Gorham Fayette