Teresa Morrison
Boynton Beach,FL
Summary
Affectionate Babysitter with hands-on experience monitoring well-being and safety of children. Energetic in conducting fun, age-appropriate activities and modeling appropriate social behaviors. Alert and organized individual dedicated to maintaining child-friendly environment.
Overview
21
21
years of professional experience
Work History
Babysitter
Latisha Aikens
Boynton Beach, FL
03.2017 - 12.2019
- Maintaining a positive attitude while being patient and understanding with the children.
- Monitoring sleep schedules and adjusting accordingly if needed.
- Enforcing discipline when necessary but always doing so calmly and respectfully.
- Encouraging healthy physical activity by taking walks together or playing games outside.
- Completing light housekeeping tasks such as tidying up toys and books.
- Transporting children to school, sports activities, or other engagements when necessary.
- Using problem-solving skills to anticipate potential issues before they arise.
- Engaging in age-appropriate activities like reading stories or playing games.
- Greeting parents upon arrival home from work and providing updates on the day's events.
- Assisting with meals, snacks, and bedtime routines for the children.
Driver
Palm Tran Connection
West Palm Beach , Florida
05.2014 - 12.2016
- Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
- Loaded and unloaded goods from truck using hand-trucks or pallet jacks.
- Managed time efficiently when making multiple stops along designated routes.
- Demonstrated ability to handle emergency situations calmly and effectively.
- Participated in training sessions regarding safe driving practices and defensive driving techniques.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Performed basic maintenance tasks such as checking oil levels, tire pressure.
- Adhered to company policies and procedures related to safety and security standards.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Assisted passengers with loading and unloading their luggage.
- Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
Toll Collector
Florida Highway Control
West Palm Beach , Florida
01.2011 - 12.2013
- Provided customer service to patrons in a courteous and professional manner.
- Processed violations according to established policies and procedures.
- Compiled reports concerning shift activities such as number of vehicles passing through the booth.
- Communicated effectively with co-workers, supervisors and other personnel regarding operational issues.
- Maintained accurate records of transactions and cash balances.
- Assisted in resolving customer complaints in a timely fashion.
- Ensured compliance with all federal, state and local laws related to toll collections operations.
- Monitored traffic flow, maintained order on the roadways, and reported any suspicious activity to supervisors.
- Maintained cleanliness of work area including booths, parking areas, restroom facilities and other public areas.
- Verified accuracy of all transactions by comparing receipts to daily logs.
- Greeted customers, assessed toll fees and collected payment.
- Trained new employees on procedures associated with toll collection duties.
- Operated computerized toll collection systems accurately and efficiently.
- Issued change when needed and processed payments with cash, credit cards or EZ-Pass transponders.
- Balanced cash and prepared accurate cash deposits on monies collected and tickets received at end of shift.
- Processed toll payments and issued accurate receipts to motorists.
Customer Service/Truck Dispatcher
Jay's Trucking
West Palm Beach , Florida
03.2007 - 07.2010
- Evaluated route plans to identify potential improvements in fuel consumption costs.
- Maintained communication with drivers regarding routes, load information and delivery updates.
- Assigned loads to drivers based on customer requirements and availability.
- Resolved any issues or problems that arose during transport operations.
- Reviewed freight bills for accuracy prior to payment processing.
- Scheduled, coordinated and monitored the movement of trucks to ensure timely delivery of goods.
- Processed invoices, bills of lading and other documents related to truck dispatching.
- Analyzed data such as traffic conditions, road closures or hazardous weather conditions when planning routes for drivers.
- Ensured all paperwork was completed accurately and in a timely manner.
- Communicated with vendors regarding shipment status updates.
- Developed strategies for increasing efficiency within the transportation department.
- Provided customer service by responding to inquiries from customers regarding shipments.
- Created daily reports detailing truck movements, delays, accidents or other incidents.
- Prepared manifests and shipping documents for each load dispatched.
- Maintained records of driver hours worked, rates paid and miles driven per trip.
- Coordinated with warehouse staff to ensure smooth transition of goods from storage to transportation.
- Managed communication between drivers, customers, and internal teams to resolve any issues or delays.
- Provided exceptional customer service, addressing inquiries and resolving complaints in a timely manner.
- Tracked vehicle locations using GPS systems to provide real-time updates to customers and management.
- Checked paperwork prior to dispatching crew members to maintain accuracy.
C.N.A / Private Duty
Ms. Goldie Shaw
West Palm Beach , Florida
11.1998 - 02.2006
- Participated in educational programs designed to improve knowledge of health care practices.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Transported residents within the facility as needed.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Documented patient care services by charting in designated areas.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Educated patients on self-care techniques that would help them maintain their independence.
- Reported changes in patient conditions to registered nurse or physician.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
Education
Associate's Degree - Criminal Justice/Security
Phoenix University
Phoenix, OR01-1998
Certified Nursing Assistant - Nursing
Nursing Practical School
West Palm Beach, FL02-1991
Skills
- Childcare techniques
- Meal preparation
- Safety protocols
- Behavior management
- Time management
- Crisis management
- Effective communication
- Problem solving
- Light housekeeping
- Parent communication
- Active listening
- Housekeeping
- Maintaining safe environment
- Reliability
- Meal and snack preparation
- Child monitoring
- Child safety procedures
- Clear communication
- Strong work ethic
- Child supervision
Timeline
Babysitter
Latisha Aikens
03.2017 - 12.2019
Driver
Palm Tran Connection
05.2014 - 12.2016
Toll Collector
Florida Highway Control
01.2011 - 12.2013
Customer Service/Truck Dispatcher
Jay's Trucking
03.2007 - 07.2010
C.N.A / Private Duty
Ms. Goldie Shaw
11.1998 - 02.2006
Associate's Degree - Criminal Justice/Security
Phoenix University
Certified Nursing Assistant - Nursing
Nursing Practical School