Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Teresa Morrow

Las Vegas,NV

Summary

Performance-orientated in food and beverage maximizing team performance and knowledge with hands-on-training. Knowledgeable in food and beverage with a history of keeping operations efficient and health code and contract compliant. Well organized manager with a good business sense. Reliable candidate ready to take on any challenges by using problem solving and prioritization skills to help my team to succeed. Knowledgeable in all positions in a restaurant, still learning the beverage side of operations and would love to continue to grow. I am a dependable manager seeking opportunity to expand my skills and contribute to this company’s success. I am considered hardworking, ethical and detailed orientated, approachable to all I meet and manage.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Assistant Beverage Manager/Beverage Operations Manager

Flamingo Casino
02.2020 - 06.2022
  • Maintained and successfully control over beverage operations by submitting and accurate reports and paperwork on time
  • Maintained appropriate cost by training staff on pours and monitoring overall use and ordering of all bar products and inventories
  • Great communication with all of my staff and Assistant managers, venders and other departments within the casino.
  • Resolved customer complaints involving food or beverage quality and service.
  • Coordinated daily and nightly shift safety and sanitation procedures for bar areas and entire restaurant.
  • Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.
  • Managed bar and wait staff and directed hiring program.
  • Oversaw selection, ordering and inventory controls of wine, beer and alcohol program.

Assistant Room Service & Café Manager

03.2016 - 02.2020
  • Organized daily rotation floor plans, enforced company policy and procedures
  • Over saw production of room service and amenity orders, delivered disciplinary documentation as necessary, followed the lead and direction given to me by the room manager, resolved any guest and employee issues, set team performance targets to motivate team members.

General Manager

Ihop
07.2012 - 02.2016
  • Opened this new property inside Whiskey Pete’s casino in Primm,Nv
  • Maintained food and labor cost control, Staffed front and back of house, Responsible for money drops and deposits daily, improved and implemented company policy and procedures, trained all front and back of house team members
  • Scheduling for front and back of house team members
  • Hiring and firing
  • Daily, weekly, monthly services on all equipment, deep cleaning schedules, payroll, record keeping
  • Enforcing and uphold all state health code requirements as well as all rules that come along with any franchise rules and regulations of operations.

Education

GED -

Burley Community College
Burley, ID
3.2002

Skills

  • CBA Contract
  • Molsen & Coors beverage program
  • Maintaining Clean Work Areas
  • Stratton Warren
  • Time works
  • Avero
  • Maximo
  • Hot SOS
  • Time management
  • Guest service
  • Team building

Certification

  • Food Allergy Training - 3/2029
  • Nv health card 2/22/2025
  • Mgr Servsafe certified 2/22/2025
  • Tam card 3/20/20244
  • Non- Gaming card 3/22/2027

Timeline

Assistant Beverage Manager/Beverage Operations Manager

Flamingo Casino
02.2020 - 06.2022

Assistant Room Service & Café Manager

03.2016 - 02.2020

General Manager

Ihop
07.2012 - 02.2016

GED -

Burley Community College

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Teresa Morrow