TERESA NEAL
Somerset,KY
Summary
Dynamic People Services Generalist with a proven track record at Lake Cumberland Regional Hospital, excelling in recruitment and candidate sourcing. Skilled in salary negotiation and onboarding, I effectively built relationships with candidates and department heads, enhancing staffing efficiency and ensuring compliance with licensure requirements. Passionate about attracting top talent through innovative strategies.
Overview
17
17
years of professional experience
Work History
People Services Generalist
Lake Cumberland Regional Hospital
Somerset, Kentucky
04.2025 - Current
- Developed and maintained relationships with potential candidates to identify qualified applicants.
- Assisted in onboarding of new hires, including orientation processes and paperwork completion.
- Organized career fairs to attract potential candidates from local universities and colleges.
- Provided guidance to nurses on licensure requirements, continuing education opportunities, professional certifications.
- Prepared reports on recruitment activities such as number of applications received, interviews conducted.
- Responded promptly to inquiries from internal staff or external customers regarding recruitment matters.
- Utilized various online platforms such as social media sites for advertising job openings.
- Explained job duties, compensation and benefits to potential candidates.
- Attended career fairs and networking events to help fill openings and build candidate pipeline.
- Participated in local job fairs and recruitment events for prospective hiring.
- Informed job applicants of duties and responsibilities, compensation and benefits.
- Assist new hires with OKTA verify and how to enter important information, for example direct deposit and tax documentation.
People Services Recruiter
Lake Cumberland Regional Hospital
Somerset, KY
02.2012 - Current
- Developed and maintained relationships with potential candidates to identify qualified applicants.
- Created job postings and managed the recruitment process for open positions.
- Sourced, screened, and interviewed prospective nursing candidates.
- Assisted in onboarding of new hires, including orientation processes and paperwork completion.
- Organized career fairs to attract potential candidates from local universities and colleges.
- Provided guidance to nurses on licensure requirements. continuing education opportunities, and professional certifications.
- Collaborated with department heads to understand their staffing needs and create position descriptions accordingly.
- Prepared reports on recruitment activities such as number of applications received, and interviews conducted.
- Responded promptly to inquiries from internal staff or external customers regarding recruitment matters.
- Utilized various online platforms such as social medical sites for advertising job openings.
- Monitored applicant tracking system data regularly for any updates or changes.
- Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
- Explained job duties, compensation and benefits to potential candidates.
- Created and maintained positive relationships with hiring managers.
- Attended career fairs and networking events to help fil openings and build candidate pipeline.
- Participated in local job fairs and recruitment events for prospective hiring.
- Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
- Hired employees and process hiring-related paperwork.
- Contacted job applicants to inform of application status.
Patient Advocate/Receptionist
Commonwealth Urology
Somerset, KY
06.2008 - 01.2012
- Assisted patients in understanding healthcare options and benefits.
- Coordinated communication between patients and healthcare providers.
- Educated patients about their rights and responsibilities in care.
- Documented patient interactions and maintained accurate records.
- Provided knowledgeable and compassionate service in response to patient questions and concerns.
- Facilitated communication between providers, patients, and family members.
- Organized patient records and updated information in the hospital database system.
- Advocated for patients' rights when dealing with third party payers or other healthcare entities.
- Assisted with the completion of insurance paperwork for patient coverage.
- Helped patients understand care, coverage, and payment responsibilities and rights.
- Maintained a thorough knowledge of medical treatments and procedures.
- Managed database of patient information and frequently used computerized systems to track details.
- Developed educational materials for patient use in understanding their treatment plans.
- Provided follow-up care instructions to discharged patients or their caregivers.
- Informed patients about their rights under HIPAA regulations.
- Verified demographics and insurance information to register patients in computer system.
- Obtained necessary signatures for privacy laws and consent for treatment.
- Communicated financial obligations to patients and collected fees at time of service.
- Kept patient appointments on schedule by notifying providers of patients' arrival and reviewing service delivery compared to schedule.
- Handled high volume of incoming calls, providing exceptional customer service to patients and families.
Education
Bachelor of Science - Healtcare Administration
Western Kentucky University
Bowling Green, KY05-2026
Skills
- Salary Negotiation
- Recruitment
- Applicant Sourcing
- Pro-Employment Screening
- Training and Onboarding
- Employment Verification
- Candidate Selection
- Recruiting and Sourcing
- Background Checks
- Candidate Sourcing
- Administrative Skills
- College Recruiting
Timeline
People Services Generalist
Lake Cumberland Regional Hospital
04.2025 - Current
People Services Recruiter
Lake Cumberland Regional Hospital
02.2012 - Current
Patient Advocate/Receptionist
Commonwealth Urology
06.2008 - 01.2012
Bachelor of Science - Healtcare Administration
Western Kentucky University
Similar Profiles
Nakeshia FoxNakeshia Fox
Coordinator of Compliance/Operations Coordinator at Lake Cumberland Regional HospitalCoordinator of Compliance/Operations Coordinator at Lake Cumberland Regional Hospital
Kayla CoxKayla Cox
Registered Nurse, CVU at Lake Cumberland Regional HospitalRegistered Nurse, CVU at Lake Cumberland Regional Hospital
Sydney HaynesSydney Haynes
Cardiac ICU Registered Nurse at Lake Cumberland Regional HospitalCardiac ICU Registered Nurse at Lake Cumberland Regional Hospital
Vanessa BakerVanessa Baker
Registered Nurse at Lake Cumberland Regional HospitalRegistered Nurse at Lake Cumberland Regional Hospital
Prince PatelPrince Patel
Business Assistant at Poppa's Quik StopBusiness Assistant at Poppa's Quik Stop