Teresa Nelson
Elk River ,MN
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Holiday Station Stores
11.2013 - Current
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Education
St. Francis High School
Saint Francis, MN06.1992
Skills
- Google Drive
- Avid Pro Tools
- Staff Management
- Staff Training
- Cost Control
- Staff Supervision
- Staff Development
- Customer Relations
- Customer Service and Satisfaction
Timeline
Assistant Manager
Holiday Station Stores
11.2013 - Current
St. Francis High School
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