Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Teresa Orozco

Palo Alto,CA

Summary

Enthusiastic and skilled storekeeper knowledgeable in receiving process and resolution of discrepancies, and loan returns back into inventory . Focused on accurate recordkeeping and process of materials in a timely manner. Experienced with Microsoft Word, Excel, Sceptre, Highjump, WMS, Zoom, Teams.

Overview

26
26
years of professional experience
1
1
Certificate

Work History

Receiving Storekeeper

United Airlines
06.2006 - Current
    • Improved supplier relations through consistent communication, timely order placement, and prompt issue resolution.
    • Ensured timely delivery of goods to production departments by coordinating with internal teams on schedules and requirements.
    • Decreased product damage during handling with proper training in equipment usage and material handling techniques.
    • Collaborated with purchasing department to resolve invoice discrepancies, ensuring accurate financial records were maintained.
    • Assisted in the development of standard operating procedures for the receiving department, promoting consistency across team members'' tasks.
    • Provided excellent customer service to both internal and external customers while addressing inquiries or concerns related to received goods or shipments.
    • Continuously improved personal knowledge and skills in materials management, warehouse operations, or industry best practices through training courses and professional development opportunities.
    • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
    • Received incoming shipments, compared contents against associated records and transmitted to proper department.
    • Reviewed order data to verify transactions and shipping dates.
    • Verified transactions, product orders and shipping dates and entered information into databases and reports.

Producer

Dale Carnegie Training
07.2021 - Current
  • Enhanced user engagement by producing relevant content through digital platforms.
  • Provided support during live events coverage as needed by managing Zoom platform, Chat and Whiteboards with real-time updates for online audiences.
  • Remained composed and highly professional during online live training , and constantly changing environment, effectively handling challenging situations and difficult individuals to achieve objectives.

Ramp Agent

United Airlines
09.1997 - 06.2006
  • Enhanced operational efficiency by conducting thorough pre-flight checks on aircraft for safe takeoffs and landings for receive and dispatch.
  • Contributed to a safer work environment by strictly following safety protocols during ramp operations.
  • Coordinated effectively with airline staff, maintaining timely communication on flight schedules and potential issues.
  • Collaborated closely with ground crew members to swiftly resolve any logistical challenges that arose during daily operations.
  • Connected electrical power unit and hoses to aircraft.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Guided aircraft into and out of parking positions using hand signals.
  • Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
  • Streamlined baggage loading process, ensuring timely departure of flights and minimal delays.
  • Assisted in reducing turnaround times by efficiently managing the unloading and loading of cargo and luggage.
  • Improved customer satisfaction with prompt handling of passenger inquiries and concerns related to baggage and boarding procedures.

Education

Some College (No Degree) - Early Childhood Education

Skyline College
San Bruno, CA

High School Diploma -

San Mateo High School
San Mateo, CA
06.1997

Skills

  • Computer literacy, & Data Entry
  • Supply chain coordination
  • Material handling
  • Packing and unpacking
  • Forklift operation
  • Inventory Reconciliation

Accomplishments

    Received 4 separate United 100 nominations, Along with various Bravo Awards.

Certification

Check and Verify Certified,

Timeline

Producer

Dale Carnegie Training
07.2021 - Current

Receiving Storekeeper

United Airlines
06.2006 - Current

Ramp Agent

United Airlines
09.1997 - 06.2006

Some College (No Degree) - Early Childhood Education

Skyline College

High School Diploma -

San Mateo High School

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Teresa Orozco