Teresa Overfelt
Registered Nurse/Analyst
Mount Airy,NC
Summary
Seasoned healthcare professional who administratively, served on Rating Board for VA, analyzing military records, medical records and other supporting evidence, to make claim determination on VA benefits. Use of Governmental Regulations, and ability to summarize basis of decision, and compose decision letter to Veteran. Also performed Medical Record analysis, serving as Admission/Referral Coordinator. Clinical experience includes all aspects of care for terminally ill, critically ill and psychiatric patients. Performed death pronouncement, and post-mortem care. Provided education to patients, families and staff. Provided supervision for staff.
A compassionate leader, offering reliability, adaptability, and efficiency. Skilled at critical thinking, multitasking, prioritizing, and providing excellent customer service. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to organization and mission.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Registered Nurse, Inpatient Hospice
Authoracare Collectives Aka Hospice of Greensboro
08.2006 - 05.2024
- Review of medical records to assess appropriateness for admission to Inpatient Hospice unit and coordinated admission process.
- Admission of terminal patients of all ages to unit, including creating Care Plans based on patient/family needs, obtaining orders, and completing thorough admission assessments.
- Utilized critical thinking skills to prioritize nursing interventions based on patient acuity levels and individual needs.
- Conducted ongoing patient assessments to ensure comfort, identify changes and initiate appropriate interventions when necessary.
- Medication management, including drips, to manage end of life symptoms.
- Provided care for wounds, tracheostomies, and gastric tubes.
- Provided thorough documentation, capturing all aspects of patient condition and care provided.
- Pronounced death, providing post-mortem care and family support.
- Provided compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs, providing education as needed.
- Managed challenging patient/family situations using de-escalation techniques, crisis intervention strategies and therapeutic communication skills.
- Collaborated with interdisciplinary teams to assure the best individualized care for each patient.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Supervised staff and building operations.
Registered Nurse, Inpatient Psychiatric Unit
Old Vineyard Behavioral Health-Universal Health Sv
10.2015 - 06.2017
- Admitted Adult and Adolescent patients to inpatient unit
- Enhanced patient safety by conducting thorough assessments, identifying potential risks, and initiating appropriate interventions.
- Administered medications in accordance with the five rights, ensuring safe and accurate dispensing of psychotropic and non-psychotropic drugs.
- Improved patient outcomes by implementing evidence-based care plans and collaborating with interdisciplinary team members.
- Provided documentation of all aspects of patient condition and care provided
- Promoted a therapeutic environment for patients, utilizing effective communication skills and maintaining professional boundaries.
- Facilitated group therapy sessions for patients, fostering an open dialogue about mental health topics and coping strategies.
- Conducted suicide risk assessments routinely to identify high-risk individuals in need of additional intervention or monitoring within the facility setting.
- Assessed the need for restraint or seclusion in accordance with facility protocols, prioritizing least restrictive measures when possible to promote patient autonomy.
- Managed challenging behaviors effectively through de-escalation techniques and implementation of behavior management plans.
- Led discharge planning efforts by coordinating necessary referrals, appointments, and follow-up services for successful reintegration into the community setting.
Registered Nurse, Inpatient Hospice
Kate B. Reynolds Hospice
05.2005 - 12.2005
- Admitted terminal patients of all ages to inpatient Hospice unit, initiating Care Plan, obtaining orders, completing thorough physical assessment.
- Utilized critical thinking skills to prioritize nursing interventions based on patient acuity levels and individual needs.
- Provided documentation according to organization standards, capturing all aspects of patient condition and care provided
- Provided support and education for patients and families when making difficult medical decisions at end of life.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Provided medication management and administration, including drips
- Provided care for wounds, gastric tubes, and tracheostomies
- Pronounced death, and provided post-mortem care
Rating Veterans Service Representative-RN
Veterans Benefits Administration
12.2002 - 06.2004
- Researched military records, medical documentation, and other relevant materials, to assure accuracy in making claim determinations.
- Analyzed claims to determine percentage of disability, and entitlement to death compensation.
- Utilized governmental software to compose determination letters, summarizing all information considered, and regulations applied, supporting the decision.
- Collaborated with interdisciplinary teams and Veteran Service Organizations, to ensure timely processing of claims and delivery of services to veterans.
- Ensured compliance with all applicable laws, regulations, policies while managing sensitive information about veterans' personal data securely.
- Managed caseloads effectively by prioritizing tasks based on deadlines and complexity levels for optimal results.
- Streamlined case management for quicker resolutions, utilizing strong organizational skills and attention to detail.
Registered Nurse, ICU, Stepdown, Cardiac Stepdown
Carilion Health System, Roanoke Memorial Hospital
10.1997 - 08.1999
- Provided nursing care to critically ill patients suffering from cardiac conditions, including post-operative patients.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Provided necessary documentation per organization standards.
- Completed admission and transfer of patients on frequent basis, working in fast paced environment.
- Provided emergency care as needed.
- Performed Charge Nurse duties as assigned.
Registered Nurse, Travel Contract/Per Diem
Progressive Nursing Staffers
09.1999 - 02.2001
- Provided nursing care to critically ill surgical patients and medical-surgical patients
- Utilized critical thinking skills to prioritize nursing interventions based on patient acuity levels and individual needs.
- Provided physical assessments, care planning, and documentation per organization standards.
- Able to adapt to change in environment quickly, providing excellent care for patients and support to staff.
- Provided reliability and unplanned availability as needed.
Registered Nurse, ICU Float-Neuro/Trauma
NC Baptist Medical Center
07.1996 - 07.1997
- Provided nursing care to critically ill patients suffering from neurological conditions, and traumatic events.
- Utilized critical thinking skills to prioritize nursing interventions based on patient acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Provided documentation per organization standards.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Completed admission and transfer process as necessary.
Registered Nurse, ICU, Step-down, Medical-Surgical
Carilion Health System, Roanoke Memorial
04.1993 - 06.1997
- Provided nursing care to critically ill patients of all ages, suffering from a variety of medical and surgical conditions, including trauma.
- Utilized critical thinking skills to prioritize nursing interventions based on patients acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Provided documentation per organization standards.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Provided emergency response to critically-ill patients.
- Served as Charge Nurse on regular basis
- Served as Education Coordinator for unit staff
Education
Associate of Science - Nursing
Marymount University
Arlington, VA12-1992
Skills
- Claim Analysis
- Medical Record Analysis
- Client Referrals
- Governmental Regulations r/t VA benefits
- Governmental Software
- Electronic Medical Record Systems
- Team Leadership and Supervision
- Electronic Medical Record Systems
- Hospice and Palliative care expertise
- Specialized skills in Critical Care, including Medical, Surgical, Neuro-Trauma, and Cardicac
- Psychiatric care
- Conducting physical assessments
- Pharmaceutical management
- Care plan development
- Effective clinical decision-making
- Patient, family, and staff education
- Healthcare advocacy for patients and families
- Pronouncing death, and providing Post-mortem care
- Emergency procedures
Accomplishments
Awarded full scholarship for Nursing Education at Marymount University
1991-93- Completed clinical and classroom training at George Washington University Hospital, Washington D.C.
1993- Critical Care course completion Carilion Roanoke Memorial Hospital, Roanoke, Va.
1997- Critical Care course completion NC Baptist Medical Center, Winston-Salem, NC
Previous ACLS, and HPCN certification
Certification
BLS (current)
ACLS (expired)
Hospice & Palliative Care Nurse (expired)
Languages
English
Native or Bilingual
Interests
Genealogy, Photography, Scrapbooking, Hiking, Fishing, Animals
Timeline
Registered Nurse, Inpatient Psychiatric Unit
Old Vineyard Behavioral Health-Universal Health Sv
10.2015 - 06.2017
Registered Nurse, Inpatient Hospice
Authoracare Collectives Aka Hospice of Greensboro
08.2006 - 05.2024
Registered Nurse, Inpatient Hospice
Kate B. Reynolds Hospice
05.2005 - 12.2005
Rating Veterans Service Representative-RN
Veterans Benefits Administration
12.2002 - 06.2004
Registered Nurse, Travel Contract/Per Diem
Progressive Nursing Staffers
09.1999 - 02.2001
Registered Nurse, ICU, Stepdown, Cardiac Stepdown
Carilion Health System, Roanoke Memorial Hospital
10.1997 - 08.1999
Registered Nurse, ICU Float-Neuro/Trauma
NC Baptist Medical Center
07.1996 - 07.1997
Registered Nurse, ICU, Step-down, Medical-Surgical
Carilion Health System, Roanoke Memorial
04.1993 - 06.1997
Associate of Science - Nursing
Marymount University
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