Teresa Pacheo
Adkins,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.Honest and Hardworking .Eager To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Driver
Act Fast Delivery Service
03.2021 - Current
- Obtained signatures from customers upon delivery of goods.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Drove safely in various weather and road conditions to avoid accidents.
- Delivered goods and products to customer on time and in excellent condition.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Driver
XL Parts
05.2022 - 01.2023
- Obtained signatures from customers upon delivery of goods.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed Hazardous Materials Regulations (HMR) for transporting dangerous materials.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Followed all relevant traffic laws and safety regulations.
Customer Service Representative
The Grass Man
11.2018 - 12.2022
- Promptly responded to inquiries and requests from prospective customers.
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
- Processed customer service orders promptly to increase customer satisfaction.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Cross-trained and backed up other customer service managers.
Education
East Central High School
San Antonio, TX06.1986
Skills
- Driver Routing
- Logging Information
- Loading and Unloading
- Safety Protocols
- Vehicle Inspection
- Traffic Law Observation
- Route Mapping Software
- Inspecting Trucks
- Accident Reporting
- Valid Driver's License
- Safe Driving Techniques
- Time Management
- Pre- and Post-Trip Inspections
- Roadside Assistance
- Route Management
- Customer Service
- Driving and Transportation
- GPS and Route Planning
- Order Picking and Processing
Timeline
Driver
XL Parts
05.2022 - 01.2023
Driver
Act Fast Delivery Service
03.2021 - Current
Customer Service Representative
The Grass Man
11.2018 - 12.2022
East Central High School
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