Teresa Parrack
Del Rio,TX
Summary
Experienced with public safety and law enforcement procedures, focusing on maintaining order and protecting citizens. Utilizes strategic problem-solving and effective communication to handle diverse situations. Track record of building strong community relationships and ensuring compliance with legal standards.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Officer
City of Del Rio Police Department
Del Rio, TX
09.2021 - Current
- Enforced laws and regulations to maintain public safety and order.
- Conducted investigations to gather evidence, generate case reports and arrests.
- Trained new officers on procedures, protocols, and patrol operations.
- Answered emergency calls for service from citizens.
- Enhanced public safety by conducting routine patrols and responding to emergency calls.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Enforced traffic laws, promoting road safety and reducing accident rates.
PBX Operator
Val Verde Regional Medical Center
Delmita, TX
01.2020 - 08.2021
- Answer numerous calls per day in fast-paced environment, transferring callers to appropriate personnel.
- Sort out all hospital mail and distribute to appropriate departments daily.
- Assist other employees by paging doctors and on call personnel.
- Welcome walk in patients, answer any questions or concerns and direct them where needed.
- Maintains “on-call” lists and employee recall list
- Communicates with Security Department as needed via radio
- Assists VVRMC employees with outgoing international calls
- Makes overhead announcements as needed
- Enters data for Registration Department daily on Excel Spreadsheets
- Hours Per Week: 40
- Salary: $1400 monthly
- Full Time
Receptionist
Ram Country
06.2019 - 01.2020
- Assessed needs of customers and answered pertinent questions or concerns.
- Answered incoming telephone calls and directed them to appropriate personnel.
- Contacted customers to retrieve any documentation or materials related to their purchase.
- Hours Per Week: 38
- Salary: $1200 monthly
- Part-time
State Records Clerk
Val Verde County Sheriff’s Office
07.2018 - 11.2018
- Filed criminal records or incident reports numerically and/or according to significance.
- Created or updated records with new files or information and distributed them to appropriate personnel including legal offices.
- Assisted outside agencies with background checks and accident reports.
- Hours Per Week: 35.5
- Salary: $1600 monthly
- Full time
Waitress
Buffalo Wings & Rings
06.2017 - 12.2017
- Guided guests through the menu and specials, maintained thorough knowledge of all menu items, beverages and drink specials.
- Taking customer orders and delivering food and beverages
- Maintained clean and presentable tables with tableware, glassware, and silverware.
- Assist in keeping the restaurant clean and safe.
- Hours Per Week: 23
- Salary: $195 monthly
- Part Time
Education
High School Diploma - undefined
Del Rio High School
06.2017
Skills
- Able to work in fast paced environment
- Report writing
- Conflict de-escalation
- Patience and empathy
- Officer training
- Traffic laws
- Traffic control
- Patrol procedures
Certification
Basic Peace Officer License
Timeline
Senior Officer
City of Del Rio Police Department
09.2021 - Current
PBX Operator
Val Verde Regional Medical Center
01.2020 - 08.2021
Receptionist
Ram Country
06.2019 - 01.2020
State Records Clerk
Val Verde County Sheriff’s Office
07.2018 - 11.2018
Waitress
Buffalo Wings & Rings
06.2017 - 12.2017
High School Diploma - undefined
Del Rio High School