Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Teresa Pham

Shannon,NC

Summary

Dynamic sales associate with proven customer service skills at BoxLunch, adept at fostering relationships to drive repeat business. Recognized for effective teamwork and time management, ensuring a positive shopping experience. Proficient in Microsoft Excel, contributing to operational efficiency while maintaining a welcoming atmosphere.

Overview

2
2
years of professional experience

Work History

Retail Sales Associate

BoxLunch
08.2023 - 10.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.

Barista

Tropical Smoothie Cafe
05.2022 - 08.2022
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

Education

Associate of Science - Biology

University of North Carolina At Wilmington
Wilmington, NC
05-2029

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Interests

  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Avid Reader

Timeline

Retail Sales Associate

BoxLunch
08.2023 - 10.2024

Barista

Tropical Smoothie Cafe
05.2022 - 08.2022

Associate of Science - Biology

University of North Carolina At Wilmington

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