Summary
Overview
Work History
Education
Skills
Volunteer Experience
Communityvolunteer
Timeline
Generic

TERESA PIERCE

NEWARK,OHIO

Summary

Offering more than 7 years of experience in customer service performing collection functions. Excellent interpersonal relationship skills, interacts easily with people of diverse backgrounds, cultures, and professional levels. Self-starter and dedicated team member experienced in general office principles, practices and procedures. Seeking professional position in health care industry where my skills and abilities can be fully utilized and enhanced.

Overview

24
24
years of professional experience

Work History

Cashier, Baker

Branstool Orchards
08.2016 - Current

seasonal postion from July to November

  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Produced consistently high-quality baked goods for customers.

Seasonal Worker

Baker’s Acres
03.2024 - 06.2024
  • Seasonal greenhouse work, watering and stocking, transplanting for spring growing season

Picker

Fanatics
11.2023 - 12.2023
  • Picker for seasonal work, warehouse, Zebra scanner experience
  • Pulled orders quickly to maintain demanding productivity goals.
  • Followed orders precisely for correct items, sizes and quantities.

Mail Order Pharmacy Worker

Him’s & Hers
11.2021 - 07.2022
  • Mail order pharmacy, scanning and packaging to mail out for customers orders
  • Contributed to team success by completing jobs quickly and accurately.
  • Worked different stations to provide optimal coverage and meet production goals.

Cashier, Appliance Sales

Home Depot
03.2011 - 04.2015
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed customers and helped determine their needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Built relationships with customers to encourage repeat business.

Intern Medical Administrative

Hospice of Central Ohio
04.2010 - 06.2010
  • Completed a voluntary internship as administrative and clerical support; set up new patient files, completed medical records per regulations, copying and sorting of documents for medical files and assist where needed

Senior Account Manager

Discover Financial Services
07.2000 - 04.2008
  • Fast-paced customer focused company dealing with Inbound and Outbound collection calls, documentation entered into accounts of conversations and arrangements with clients to secure payments and prevent further delinquency
  • Negotiated Settlements on accounts that were delinquent or high risk in order to prevent them from becoming charge offs per company policy
  • Instrumental in setting up programs for accounts that were not able to pay monthly payments to secure sufficient funds that would otherwise not be collected
  • Recognized with Consistent Performer Award, for meeting monthly goals and standards

Education

Health Services Information Specialist-Certified Medical Administrative Assistant (CMAA) - Professional Billing Concepts, Medical Administrative Essentials, Microsoft Suite, Medical Terminology

TechSkills
Columbus, OH
03.2010

Skills

  • Medical Terminology
  • Microsoft Word
  • Microsoft Outlook
  • Microsoft Excel
  • Collections
  • Customer Service
  • Appointment Scheduling
  • Data Entry
  • Medical Records
  • Cashier
  • Warehouse

Volunteer Experience

  • Utica LaSertoma, Member, 1991, 2001
  • Utica LaSertoma, President, 1993, 1995

Communityvolunteer

  • Volunteered for Eggs, Paws & Claws at the Columbus Zoo
  • Volunteered at Oktoberfest for 2 years

Timeline

Seasonal Worker

Baker’s Acres
03.2024 - 06.2024

Picker

Fanatics
11.2023 - 12.2023

Mail Order Pharmacy Worker

Him’s & Hers
11.2021 - 07.2022

Cashier, Baker

Branstool Orchards
08.2016 - Current

Cashier, Appliance Sales

Home Depot
03.2011 - 04.2015

Intern Medical Administrative

Hospice of Central Ohio
04.2010 - 06.2010

Senior Account Manager

Discover Financial Services
07.2000 - 04.2008

Health Services Information Specialist-Certified Medical Administrative Assistant (CMAA) - Professional Billing Concepts, Medical Administrative Essentials, Microsoft Suite, Medical Terminology

TechSkills
TERESA PIERCE