Teresa Porter
Sacramento,CA
Summary
Dynamic professional with over 7 years of diverse experience in customer service, childcare, behavioral management and educational settings, adept at enhancing operations and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Behavioral Technician
Amergis
Sacramento, CA
09.2024 - Current
- Implemented behavior intervention plans to support clients in achieving personal goals.
- Monitored client progress through data collection and analysis, ensuring adherence to treatment plans.
- Reduced problem behaviors by teaching clients appropriate coping strategies and replacement behaviors.
- Provided one-on-one support and guidance for clients in various settings, promoting generalization of learned skills.
Concession Stand Worker
Legends Hospitality
Sacramento, CA
03.2023 - 04.2024
- Exhibited high-quality customer service and rapid response times
- Ensured inventory accuracy and quality control in fast-paced settings
- Boosted team efficiency, ensuring top-notch service and meeting sales goals at high-volume events
Call Center Representative
Faneuil
Sacramento, CA
03.2023 - 07.2023
- Implemented behavior intervention plans to support clients in achieving personal goals.
- Monitored client progress through data collection and analysis, ensuring adherence to treatment plans.
- Reduced problem behaviors by teaching clients appropriate coping strategies and replacement behaviors.
- Provided one-on-one support and guidance for clients in various settings, promoting generalization of learned skills.
After School Teacher
RFCEC
Sacramento, CA
07.2020 - 02.2023
- Created individual learning plans for students with special needs.
- Served as an advocate for special education students within the school system.
- Collaborated with other educators and professionals to design instructional plans.
Behavior Technician
Behavioral Health Network Inc.
Sacramento, CA
03.2017 - 01.2020
- Provided direct behavioral intervention services to children with autism spectrum disorder and other developmental disabilities.
- Instructed clients in social skills training techniques such as positive reinforcement, prompting, and shaping behaviors.
- Engaged in professional development activities to stay abreast of current trends in the field of Applied Behavior Analysis.
Education
High school diploma - undefined
John Muir Charter School
San Luis Obispo, CA07.2018
Skills
Client Relationship Development
Communication
Cash handling
Customer service
Childcare
Behavior Modification Techniques
Applied Behavior Analysis
CONTACT
- Teresa.terrell99@gmail.com
- +1 916 767 8817
- Sacramento, CA 95820
Timeline
Behavioral Technician
Amergis
09.2024 - Current
Concession Stand Worker
Legends Hospitality
03.2023 - 04.2024
Call Center Representative
Faneuil
03.2023 - 07.2023
After School Teacher
RFCEC
07.2020 - 02.2023
Behavior Technician
Behavioral Health Network Inc.
03.2017 - 01.2020
High school diploma - undefined
John Muir Charter School