Teresa Powell
Alabaster,AL
Summary
Seasoned Business Administrator with over 31 years of experience, notably with Charles M. Bordenca, DMD. Excelled in enhancing collection efforts and insurance verification, demonstrating strong analytical skills and a commitment to maintaining positive client relationships. Proven track record in streamlining statement processing and scheduling, ensuring operational excellence.
Overview
32
32
years of professional experience
Work History
Business Administrator
Lauri M. Williams, DMD
Alabaster, Alabama
08.2002 - 09.2024
- I have all of the same duties as my first employer's, information. I actually still work for the same company. Charles M. Bordenca, DMD sold his practice on 8/12/2002, to Lauri M. Williams, DMD, who in turn sold her practice to Rock Dental Brands on 9/28/2024. My job title remained the same throughout 31 years. I was informed that since the last transition, my job will be handled out of Arkansas, and I will only be working here until March 14th, 2025.14th, 2025.
Business Administrator
Charles M. Bordenca, DMD
Alabaster, AL
03.1993 - 08.2002
- Analyzed trends in customer payment patterns to identify potential issues early.
- Developed strategies for improving collection efforts while maintaining positive relationships with clients.
- Verified accuracy of invoices prior to distributing them to customers.
- Conducted monthly reconciliation of the accounts receivable ledger to ensure accuracy.
- Updated customer account profiles with current contact information and other relevant details.
- Assisted in resolving customer billing disputes, credit issues, and discrepancies.
- Updated accounts with recent information and processed customer payments.
- Summarized receivables by maintaining invoice accounts and coordinated monthly transfers to accounts receivable accounts.
- Created aging reports on customer accounts receivable balances and communicated with customers regarding overdue payments.
- Scheduled and confirmed patient appointments and consultations.
- Contacted patients to arrange payment arrangements for deductible and out-of-pocket liability.
- Communicated with insurance carrier, patient and third party or employer to verify patient insurance benefits. Filed insurance claims.
Education
High School Diploma -
McAdory High School
McCalla, AL05-1977
Skills
- Insurance verification
- File insurance claims
- Statement Processing
- Scheduling
Timeline
Business Administrator
Lauri M. Williams, DMD
08.2002 - 09.2024
Business Administrator
Charles M. Bordenca, DMD
03.1993 - 08.2002
High School Diploma -
McAdory High School
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