Teresa Pryor

Account Manager with a successful history at AT&T, achieving a 10% sales increase through strategic planning and strong client relationships. Expertise in training and development, fostering robust partnerships while managing budgets efficiently. Attention to detail and leadership skills drive optimal performance and growth across various accounts.

• Volunteer, Habitat for Humanity
• Volunteer, Men Shelter of Charlotte
• Volunteer, American Heart Association

• Strong Attention to Detail
• Achieving Sales Target
• Exceptional Leadership Abilities
• Recruiting and Staffing Initiatives
• Client Relations Specialist
• Establishing Client Budgets
• Training and Development
• Excellent Communication Skills
• Maintaining Client Relationships
• Robust Work Ethic

• Atrium Healthcare, Charlotte, NC, Electroneurodiagnostic, 02/01/17, Present, Monitors adults and children to determine brain abnormalities and use test to report their finding to physician for further analysis, Demonstrate abnormalities during sleep studies, Explain the test procedure to patients to overcome fears, Coordinates with Registered Nurse during any abnormal activities, Provide patient care during the patient’s study program, Patient Care such as vital signs, EKG’s, bloodwork and safety measures
• AT & T, Charlotte, NC, National Account Manager, 06/01/10, 07/01/17, Demonstrated keen ability to improve productivity and efficiency., Developed and maintained annual sales plans for over 50 accounts such as Apple, Best Buy, Microsoft, Walmart, Target, Sam’s Club and Costco, Trained and educated other 200 employees of national retailers while routinely communicating sales progression and missed opportunities, Identified new marketing and business opportunities when comparing the competitive market, Proactive skill in managing and preparing quarterly business reviews and providing action plans and forecasts, Responsible for day to day policies and procedures, Routinely see all customers and establish excellent relationships within assigned territory, Trains and coaches staff, Monitor churn and collection accounts
• AT & T, Charlotte, NC, Account Manager, 01/01/06, 06/01/10, Established productive and professional relationships with personnel., Proactively assesses, clarifies and validates client needs, Significantly reduced inefficiencies by training, mentoring and coaching 150 employees of reseller agent locations, Successfully launch new devices developed or acquired by organization in assigned territory, Coordinates the involvement of sales personnel in order to meet account performances and client expectations, Assisted with finding locations to open up new locations and hiring new employees, Created yearly business review to improve overall sales, Resolve issues from consumer escalations
• AT & T, Roseland, NJ, Sales Manager, 04/01/03, 01/01/06, Successfully developed a sales strategy and monitored the achievement of sales objectives and goals resulting in a 10% increase in monthly sales., Played a pivotal role in achieving sales target and generating revenue for the organization., Demonstrated a natural aptitude of skill by creating and directing a sales team training and development program, Evaluated the performance of sales employees and conducted the recruitment and exit interviews (averaging at 5 per year) of employees, Controlled expenses and monitored budget by processing salary modifications including merit increases, promotions, bonuses, and pay adjustments, Collaborate with cross-functional counterparts and extended sales force by consistently communicating and sharing best practices, Experience developing and delivering presentations to various audience’s levels within the organization, Participate in trade-shows to train and create awareness about products and services