Summary
Overview
Work History
Education
Skills
Timeline
Generic

Teresa Ramos

Missouri

Summary

Dynamic professional with a proven track record in enhancing customer satisfaction and streamlining operations, notably at Bank of America Central C.A. Expert in cash handling and management, coupled with exceptional customer service skills. Achieved significant improvements in operational efficiency and compliance, demonstrating reliability and a positive attitude.

Overview

21
21
years of professional experience

Work History

Children Nany

Chloe Lin
02.2024 - Current

I help the family by picking up the children from the school and accompanying them with all the activities after school and everything that is needed.


Party Planner Helper

Party Baby Usa
02.2023 - Current
  • Developed customized proposals for each client, addressing their specific needs and preferences. We are specialists to make birthdays girls parties

Instructor Assistant

Float Baby
01.2015 - 02.2023
  • Contributed to a positive spa room environment by fostering respectful communication between staff and customers and learn everything things about newborn babies based on their development and difficulties

Bank Operations Manager

Bank of America Central C.A
02.2004 - 06.2014
  • Contributed to the development and implementation of new products or services that enhanced the bank''s offerings and attracted new customers.
  • Improved bank operations efficiency by implementing streamlined processes and procedures.
  • Maintained compliance with banking regulations, implementing policy changes as necessary to ensure adherence to industry standards.
  • Continuously analyzed operational performance data to identify trends, optimizing processes as needed for increased productivity and customer satisfaction.
  • Identify qualities and develop the staff in charge etc

Education

GED -

St. Michael's Learning Academy
6220 Westpark Drive, Suite 180 Houston Tx 77057
06-2016

Bachelor of Economics -

Tecnologica University
El Salvador Centro America El Salvador
11-2004

Skills

  • Exceptional customer service
  • Professionalism and courtesy
  • Excellent time management skills
  • Positive
  • Cash handling and management
  • Friendly
  • Transaction processing accuracy
  • Cash handling expertise
  • Cash counting
  • Cash drawer balancing
  • Stress tolerance
  • Compliance, banking laws, and regulations
  • Reliability and punctuality

Timeline

Children Nany

Chloe Lin
02.2024 - Current

Party Planner Helper

Party Baby Usa
02.2023 - Current

Instructor Assistant

Float Baby
01.2015 - 02.2023

Bank Operations Manager

Bank of America Central C.A
02.2004 - 06.2014

GED -

St. Michael's Learning Academy

Bachelor of Economics -

Tecnologica University
Teresa Ramos