Summary
Overview
Work History
Education
Skills
Military Awards
Fax
Profile
Timeline
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Teresa Ratliff

Kansas City,MO

Summary

With over twenty years of experience, currently serving as the Property Manager for a Multi-Family Complex developed and built through my small business. Additionally, spent four years as an Instructor/Teacher at public schools and US Air Force bases. Small Business Owner for twenty-two years, focused on developing and building affordable residential and multi-family homes. Holding a license as a Builder in Kentucky, small business is a minority, woman-owned, Veterans-mother and daughter LLC. Dedicated over 34 years to the United States Air Force, serving in both Active Duty and Reservist roles until retirement as a Major (O-4) on June 5, 2010. Gained eight years of valuable experience in various positions related to Information Technology within the Department of Defense. In civilian capacity, spent fourteen years as a Global Project Manager for Organizational Structure, overseeing 11 countries and three regions. Successfully managed implementation of projects in Brazil and Mexico while providing support for nine other countries. With a wealth of Information Systems experience spanning over 35 years in both civilian and military sectors, possess extensive knowledge in multiple areas. For nine years, served as a Technical Manager supporting Human Resource Compensation. Provided expertise as an Analyst and Developer to create an online Compensation Management System that allowed managers to budget and process salary adjustments, promotions, and annual bonuses for their associates. Proficiency includes SAP R/3 4.0b/4.6b Human Resource/Payroll experience. Actively contributed to the field of Human Resources by serving as a Board Member for the Kansas City Chapter of International Human Resources Information Management (IHRIM). Held positions of Financial Officer and Programs Director during two-year tenure. Hold a Top Secret security clearance with SSBI-SCI access. Diverse background encompasses property management, teaching, small business ownership, military service, information technology expertise, global project management, technical leadership in compensation systems development, and active involvement in professional organizations.

Overview

50
50
years of professional experience

Work History

Owner-President-Developer and Builder

TRozz LLC
10.2002 - Current

Built 30 homes, including Single Family and Multi-family from 2002 to 2008

  • Multi-Family Project – 11 Homes – Completed Development and Built Project known as Cora Villa in West Louisville, KY,
  • Single-Family Projects – 19 Homes - Completed Development and Built
  • From 2002 to 2008, a total of 30 homes were built, including both single-family and multi-family residences.

Property Manager

Cora Villa Multifamily Units
01.2005 - Current

Responsible for marketing, leasing, onsite maintenance, budgets, and all Tenant related requirements for 11 units, all located on the same site known as Cora Villa

  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.

Leadership Instructor

Central Texas College
01.2010 - 01.2014
  • Instructor for Various Air Force Bases
  • Taught leadership and development to Air Force Reserve and active-duty members in collaboration with active-duty military personnel.
  • Classes took place at various Air Force or Joint Bases across the United States.
  • Evaluated participant performance, providing constructive feedback for continuous improvement in their leadership abilities.
  • Maintained detailed records of participant progress, enabling timely intervention when necessary to address learning gaps.
  • Inspired a continuous learning and improvement culture by modeling best leadership behavior and decision-making practices.
  • Developed strong rapport with participants through active listening skills and genuine interest in their personal growth as leaders.

Substitute Teacher

Grandview & Hickman Mills District
01.2009 - 01.2011
  • Assignments to teach Early Childhood Development and High School
  • The primary assignments were to fill in for the regular teacher during his/her absence
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.

Computer Staff Officer (Rank – Major) Retired

United States Air Force
01.1975 - 01.2004
  • Company Overview: Top Secret Clearance
  • Responsible for planning, programming, budgeting and implementing the leading-edge command, control, communications, computer, and intelligence technology for the Air Force's premier aerospace intelligence gathering, exploitation, and production organization
  • Advised Commander and staff on current and emerging technologies and resource management issues affecting the center's information technology architecture
  • Identified ineffective and inefficient processes, revamped processes, or determined new processes utilizing current technology to assist in the effectiveness of the new process
  • Top Secret Clearance
  • Developed and improved time management and organizational skills to maximise personal productivity.
  • Liaised with management and other departments to maintain smooth operations.
  • Supported the professional development of team members by regularly sharing best practices, encouraging ongoing learning, and promoting a culture of continuous improvement.

Global Project Manager - SAP R/4.6b

Aventis Pharmaceuticals Inc
01.2000 - 01.2003
  • Company Overview: Formerly Hoechst Marion Roussel
  • Responsible for the successful implementation of the whole population for Brazil and Mexico
  • Implementing HR Module to include payroll
  • Managing resources from Brazil, Mexico, France, and the United States
  • Interacting with resources for implementation in Germany, Japan, and Canada
  • Responsible for strategies, personnel resources, and schedule for implementation
  • Accountable for all Organizational Management requirements in the whole population implementations for Japan, Germany, France, Italy, the United States, Brazil, Mexico, England, and Canada
  • Formerly Hoechst Marion Roussel
  • Oversaw global product development and partner relationships, enabling footprint expansion into new markets.
  • Enhanced stakeholder satisfaction by managing expectations, addressing concerns, and providing regular status updates.
  • Managed diverse teams across multiple time zones for seamless coordination of international projects.
  • Led change management initiatives to ensure smooth transitions during organizational restructuring or process improvements.
  • Increased customer satisfaction by prioritizing client needs throughout each phase of the project lifecycle.
  • Boosted team morale through recognition programs that acknowledged exceptional work contributions from individual team members.
  • Achieved timely project completions by closely monitoring milestones, deadlines, and resource allocation.
  • Collaborated with cross-functional teams to develop innovative solutions that addressed pressing business challenges or opportunities.
  • Conducted post-project evaluations to identify areas for improvement, leading to continuous improvement in overall project performance.
  • Facilitated clear communication between technical teams and non-technical stakeholders to prevent misunderstandings or delays in deliverables.
  • Developed and implemented project plans and budgets to ensure successful execution.
  • Recruited and oversaw personnel to achieve performance and quality targets.

Technical Manager (INTERFACES)- SAP R/3 4.0b

Aventis Pharmaceuticals Inc
01.1997 - 01.2000
  • Company Overview: Formerly Hoechst Marion Roussel
  • Provided technical leadership in product evaluation of SAP
  • Guided clients through a Y2K evaluation of products, including TESSERACT, People Soft, and SAP, and used technical and business expertise to identify and define requirements for the implementation of SAP R/3
  • Co-developed migration strategy to migrate legacy data from two existing systems in Human Resources and Payroll
  • Determined interface strategies to replicate existing mainframe interfaces or developed new interfaces
  • Successfully managed the development and implementation of over 90 Human Resource and Payroll interfaces, completing both critical and non-critical interfaces
  • Interviewed and hired ABAP Resources for interface development
  • Managed the day-to-day activities and schedules of 12 contract resources, including ABAP and legacy programmers
  • Built trusted relationships with stakeholders through clear communication and collaborative problem-solving efforts.
  • Enhanced team productivity by implementing agile project management methodologies and streamlining workflows.
  • Created comprehensive documentation of processes and procedures to ensure consistency throughout the department's operations.
  • Met with clients to gather and understand requirements and coordinated with system administrators and directors to plan and schedule project activities.
  • Successfully managed multiple high-stakes projects concurrently while adhering to strict timelines and budget constraints.
  • Drove cost-saving measures by analyzing existing systems and infrastructure to identify areas for improvement and implement efficient solutions.
  • Assessed business requirements to create focused solutions.
  • Improved systems with theaddition of new features and infrastructure.

Technical Project Manager | Compensation Management System

Aventis Pharmaceuticals Inc
01.1990 - 01.1997
  • Company Overview: Formerly Hoechst Marion Roussel
  • Worked closely with compensation functional resources to identify the business requirements and processes used to administer salary and bonus actions
  • Technically designed and developed a Compensation Management System, which allows managers to budget and submitted all salary actions and annual bonuses for their subordinates online
  • Interviewed, hired, and managed contract resources to assist in the coding of the Compensation Management System
  • Formerly Hoechst Marion Roussel
  • Established clear lines of communication between stakeholders by creating detailed status updates that kept everyone apprised of critical milestones throughout each stage of the project.
  • Successfully delivered multiple high-profile projects on time, ensuring client satisfaction and fostering long-term relationships.
  • Facilitated strong team collaboration through effective meeting management, open communication channels, and timely resolution of conflicts or issues.
  • Collaborated with business users, technical teams, database administrators and testing teams during kickoff meetings, joint application designing, and planning sessions to validate requirements.
  • Partnered with project team members to identify and quickly address problems.

Programmer Analyst/Operations Research Analyst

U.S. Department of Defense
01.1983 - 01.1990
  • Modified and applied existing operations research techniques
  • Developed guides for operations research and statistical and mathematical methods and techniques to aid other office personnel
  • Evaluated cost studies for methodology appropriateness/application possibilities
  • Performed System Analyst, Functional Analyst, and Programmer functions in an independent effort to develop a major application program designed to track classified documents at Division and Branch levels
  • Developed user manuals andUpdated documentation with project deviations to capture changes.
  • Served as a System Requirement Review Teams member to provide computer expertise in analyzing contractor-developed systems
  • Identified opportunities for process improvement within the development team, implementing changes that led to increased efficiency and collaboration among members.
  • Performed regression and system-level testing to verify software quality prior to release.
  • Updated documentation with project deviations to capture changes.

Education

Doctorate in Business Administration -

Trident International University
Chandler, Arizona
04.2023

Master's in Business Administration -

University of Central Oklahoma
Edmond, Oklahoma
07.1988

Bachelor of Science - Computer Science

University of Central Oklahoma
Edmond, Oklahoma
07.1985

Associates in Education Administration -

Community College of The Air Force
Maxwell AFB, AL
12.1985

Associates in Administration -

Community College of the Air Force
Maxwell AFB, AL
07.1983

Associates in Business -

Rose State College
Midwest City, Oklahoma
05.1982

Skills

  • Ethical leadership
  • Personal development
  • Motivational techniques
  • Meeting facilitation
  • Operations management
  • Cross-functional team leadership
  • Problem-solving
  • Time management
  • Excellent communication
  • Organizational skills
  • Creative thinking
  • Self motivation
  • Professionalism

Military Awards

  • Meritorious Service Medal
  • Air Force Commendation Medal w/1 oak leaf cluster
  • Air Force Outstanding Unit Award with two oak leaf clusters
  • Air Force Organizational Excellence Award
  • Air Force Good Conduct Medal with two oak leaf clusters
  • Air Reserve Forces Merit Service Medal with 'M' Device
  • National Defense Service Medal
  • Air Force Longevity Service with five oak leaf clusters
  • US Air Force NCO Professional Military Education Graduate Ribbon
  • Air Force Training Ribbon

Fax

1(866) 796-1822

Profile

20 years, Property Manager, Currently – Property Manager for a Multi-Family Complex consisting of 11 units developed and Built by my small business., 4 years, Instructor/Teacher, Teaching at Public Schools and US Air Force Bases., 22 years, Small Business Owner, Builder/Developer/Property Manager – Developing and building residential and multi-family homes. Emphasis on building affordable homes. Licensed Builder – Kentucky. Minority, Woman-owned, Veterans- mother and daughter LLC., 34 years, Military Service, Over 34 years in the United States Air Force Active Duty and Reservist – Retired as Major(O-4) US Air Force - 06/05/10., 8 years, Department of Defense Employment, In various positions related to Information Technology (IT)., 14 years, Global Project Manager, Last Position - Global Project Manager for Organizational Structure for 11 countries and three regions., 35 years, Information Systems Experience, Over 35 years of Information Systems experience in many areas, both civilian and military., 9 years, Technical Manager, Supporting Human Resource Compensation – Provided expertise in several areas, including Technical Manager, Analyst, and Developer., 2 years, Board Member, For Human Resource focused group - Kansas City Chapter of International Human Resources Information Management (IHRIM) – served as Financial Officer and Programs Director., Top Secret – Held SSBI –SCI Access

Timeline

Leadership Instructor

Central Texas College
01.2010 - 01.2014

Substitute Teacher

Grandview & Hickman Mills District
01.2009 - 01.2011

Property Manager

Cora Villa Multifamily Units
01.2005 - Current

Owner-President-Developer and Builder

TRozz LLC
10.2002 - Current

Global Project Manager - SAP R/4.6b

Aventis Pharmaceuticals Inc
01.2000 - 01.2003

Technical Manager (INTERFACES)- SAP R/3 4.0b

Aventis Pharmaceuticals Inc
01.1997 - 01.2000

Technical Project Manager | Compensation Management System

Aventis Pharmaceuticals Inc
01.1990 - 01.1997

Programmer Analyst/Operations Research Analyst

U.S. Department of Defense
01.1983 - 01.1990

Computer Staff Officer (Rank – Major) Retired

United States Air Force
01.1975 - 01.2004

Master's in Business Administration -

University of Central Oklahoma

Associates in Administration -

Community College of the Air Force

Associates in Business -

Rose State College

Doctorate in Business Administration -

Trident International University

Bachelor of Science - Computer Science

University of Central Oklahoma

Associates in Education Administration -

Community College of The Air Force
Teresa Ratliff