Professional with extensive experience in employment services, committed to delivering impactful job placement and career development solutions. Known for strong focus on team collaboration and achieving measurable results. Expertise in client interviews, job matching, and employer outreach, combined with reliable and adaptable approach to changing needs.
Overview
11
11
years of professional experience
Work History
Employment Specialist
Express Employment Professionals
04.2019 - Current
Full-cycle recruitment: administered employee onboarding and offboarding processes
Maintained accurate employee records and HRIS database
Handled employee relation and conflict resolution
Training and development for certain roles, specified by client needs
Assisted with benefits administration and open enrollment
Managed internal communication and employee engagement
Assisted with payroll support by managing attendance and leave records and approvals from clients, Monthly Hours Worked and Turnover Reports
Face to Face interviews, high success rate in retention with local Middle Tennessee client sites
Industrial, Direct Hire, Professional and Office Services placements
Ensured compliance with Federal Government Employment laws and regulations including E-Verify, i9 processing, Motor Vehicle Report requirements for clients with driver needs, 10 year and 7 year county by county background check processing; and internal policies
State of Tennessee Veterans Affairs, National Guard of Tennessee affiliate referrals, local Nourish Food Bank, Second Harvest and Read to Succeed Not For Profit volunteer referrals and communication with local community organizations
Daily recruitment efforts achieved through direct referrals, social media postings, local affiliate company referrals, job fairs, LinkedIn, Facebook, Instagram and NextDoor referrals
Staffing Specialist
Surge Staffing
08.2018 - 11.2018
Full-cycle recruitment, check-ins at client sites, strong relationships with local Middle Tennessee clients, payroll processing, onboarding
HRIS Avionte, ADP
Human Resources Administrative Assistant
Landscape Services, Inc.
03.2018 - 08.2018
Reported directly to Human Resources Director, collaborates with Human Resources Recruiter
Collaborated directly with branch administrators in Franklin GS, Franklin CS, Franklin FS, Huntsville, AL, Clarksville, TN, Mount Juliet, TN, Nashville, TN, and Murfreesboro locations
Responsible for the onboarding process of new hires
Submittal of background checks, MVR requests, and drug screening results
Collaborated with Payroll department to finetune details regarding new hire accounts
Databases: inputs new hire profiles using BOSS system and internal databases
Provided formal communication to all branch administrators regarding updates to personnel records, requirements, and documentation included in new hire packets
HR Process: provides training to new branch administrators, assistants, and others as needed
Maintained personnel records; following compliance requirements along with creating electronic backup of files
Attended SHRM training opportunities
Participated in Accounting Administrator meetings with Controller regarding HR updates once a month
Tracking and coordination of Safety training logs
Served as liaison between employees and upper management
Employment Marketing: posted employment ads via Indeed, Craigslist, other job boards and social media.
Reports: weekly reports sent to upper management for all personnel changes, projections for the following week for each branch.
Human Resources Administrator
ProTech Industries, Inc.
04.2017 - 03.2018
Maintained personnel records; following compliance requirements
Updated internal HRIS and ADP
Prepared HR documents, like offer letters, new hire packets, onboarding guides, etc.
Revised company policies as instructed by the Director of HR.
Created regular reports and presentations on HR metrics (e.g. turnover and headcount reports)
Answered employee queries about basic HR related issues; escalate when needed.
Assisted payroll by providing relevant employee information (e.g. leaves of absence, sick days, work schedules)
Assisted travel accommodations and process expense forms as needed
Participated in HR projects
Facilitated safety meetings and presentations as needed
Project Administrator, and Project Management Support
PCL Construction Services, Inc. at General Mills, Project Stratos
03.2016 - 06.2017
All office duties on project site including procurement, scheduling, point of contact between client and contractors.
Responsibilities varied from document control to transmittals of all project related information to field staff, operations management and General Mills and their consultant teams.
Monitored project databases, secure and private, confidential documentation.
I was responsible for tracking man hours per contractor to match bid documents.
Had the opportunity to serve as full project support to all engineering staff, project management and superintendents on site.
The best part was interacting with so many different personalities and understanding the industry from the ground up.
Healthcare Provider Recruitment
HEOPS Medical Network Expansions
11.2016 - 04.2017
Recruiter, the office has several projects with medical network expansions and outreach is made to connect the providers
Administrative Assistant, and Accounts Payable Support
Lee Company, Heating Ventilation and Air Conditioning Department
04.2014 - 07.2014
Data entry, credit card payment processing, HVAC tech payroll reconciliation.
Supporting documentation and filing.
This was a temporary support position and I learned to manage accounting software and became more familiar with the HVAC industry, loved to work in a family oriented and friendly environment
Education
Bachelor of Arts - Psychology, Spanish
University of North Texas
Denton, Texas
12.2005
High School Diploma - undefined
Sunset High School
Dallas, Texas
05.2000
Skills
Career development
Partnership development within communities
Facilitation of training sessions
Talent acquisition strategies
Employment barriers identification
Employee retention strategies
Career pathway guidance
Client advocacy
Employer matching
Work assignments
Record keeping
Employee coaching
Eligibility screening
Employment law knowledge
Resume writing
Eligibility requirements
Interview coaching
Motivational strategies
Job accommodations
Job placement
Conflict resolution
Relationship building
In-person and telephone interviewing
Customer relationship management
Employee relations
Temporary and seasonal employees
Time tracking and payroll administration
Languages
Spanish
Native or Bilingual
Timeline
Employment Specialist
Express Employment Professionals
04.2019 - Current
Staffing Specialist
Surge Staffing
08.2018 - 11.2018
Human Resources Administrative Assistant
Landscape Services, Inc.
03.2018 - 08.2018
Human Resources Administrator
ProTech Industries, Inc.
04.2017 - 03.2018
Healthcare Provider Recruitment
HEOPS Medical Network Expansions
11.2016 - 04.2017
Project Administrator, and Project Management Support
PCL Construction Services, Inc. at General Mills, Project Stratos
03.2016 - 06.2017
Administrative Assistant, and Accounts Payable Support
Lee Company, Heating Ventilation and Air Conditioning Department
Executive Assistant/Accounts and Payroll Manager at Express Employment ProfessionalsExecutive Assistant/Accounts and Payroll Manager at Express Employment Professionals