Teresa Rico
Norwalk
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Sergeant Army
Army
La Mirada, CA
01.2021 - Current
- Analyzed weekly financial reports to monitor performance against goals; identified areas needing improvement; developed action plans accordingly.
- Maintained accurate records of inventories; evaluated stock levels; monitored shrinkage and wastage; adjusted ordering as needed.
- Resolved customer complaints in a professional manner while adhering to company policies.
- Maintained a clean work environment by following all safety guidelines and ensuring proper cleaning protocols are followed at all times.
- Developed and implemented strategies for increasing sales and profitability of the department.
- Ensured all products were labeled properly with prices, ingredients lists, nutritional information, expiration dates.
Dental Assistant
Brea Endodontics
Brea
10.2023 - 01.2024
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Conducted routine maintenance of equipment used in dentistry operations.
- Helped maintain inventory levels of all dental supplies used in day-to-day operations.
- Cleaned and polished removable dentures, brackets, wires and other appliances.
- Applied protective coating of fluoride to teeth during dental procedures.
- Gathered and documented patient medical and dental histories and vital signs.
- Kept track of treatment information in patient records.
- Assisted dentist during examination by retracting patient's tongue and cheeks.
- Documented patient records during procedures and added notes taken to treatment chart.
- Took medical and dental history and recorded vital signs of patients.
- Selected and prepared tools used for procedures by sanitizing and arranging.
- Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Built loyal patient following and retained return patients by providing empathetic and caring service.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
Education
Bachelor of Science -
Cal State Fullerton
Fullerton01-2021
Skills
- Active Listening
- Friendly, Positive Attitude
- Clerical Support
- Problem-Solving
- Remote Office Availability
- Team Management
- Supervision and leadership
- Customer Service
- Analytical Thinking
- Dependable and Responsible
- Team building
- Project Planning
- Computer Skills
- Teamwork and Collaboration
Timeline
Dental Assistant
Brea Endodontics
10.2023 - 01.2024
Sergeant Army
Army
01.2021 - Current
Bachelor of Science -
Cal State Fullerton