Teresa Rivera

• Initiated server side-work chart rotation to promote solidarity and standard of cleanliness.
• Adhered to safe work practices, food safety regulations and corporate guidelines.
• Assisted staff in building menu expertise .
• Conducted weekly meetings with team members.

- Handles up to 50-70 calls per day,in a timely manner.

- Contact drivers for ETAs

- Find drivers to cover trips, for member appointments.

- Document all calls .

- Verify patient Insurance

- Obtain insurance authorizations

- Process Medical record request

- Facilitated communication between patients and various departments and staff.