Teresa Roberson
Jackson,Tennessee
Summary
Organized Records Clerk with a over 20-year background in performing clerical and file management work. In-depth knowledge of all filing systems to maintain files.
Seasoned File Clerk offering 20 years of experience in organizing, documenting, planning and implementing clerical resources with focus on productivity and cost-efficiency. Thrives in high-pressure and deadline-driven environments, complying with strict policies, procedures and regulations.
Overview
23
23
years of professional experience
Work History
Records Clerk
Madison County Sheriff's Department
03.2014 - Current
- Updated records with new information.
- Maintained accuracy of records by verifying accuracy of data in records.
- Assisted with typing, data entry, and answering incoming calls as required.
- Followed confidentially regulations to maintain privacy.
- Provided excellent customer care by responding to inquiries and requests for information.
- Utilized document imaging software to index, store and retrieve records.
- Followed established policies and procedures to maintain compliance with regulations.
- Coordinated with various departments to support cross-functional needs.
- Generated reports from database systems to track records.
- Participated in training and other learning opportunities to expand knowledge of company and position.
Warrants Records Clerk
Madison County Sheriff's Department
09.2010 - 03.2014
- Kept detailed records of evidence and evidence storage inventories, double-checked procedures and monitored access to prevent unauthorized handling.
- Provided optimal support to investigations by staying up to date on processing procedures and how to handle high priority evidence.
- Collaborated with law enforcement investigators and court officials to determine evidence requirements and deliver timely, helpful support.
- Submitted evidence to supervisors, crime labs or court officials for legal proceedings.
Deputy Clerk of the Court
Madison County Circuit Court
03.2000 - 09.2010
- Prepared court documents for filing in alignment with established protocols to support compliance.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Maintained court dockets and updated disposition of cases after court hearings and trials.
- Drafted professional court correspondence to facilitate legal proceedings.
Education
Bachelor of Science - Criminal Justice
Bethel University
Mckenzie, TN05.2024
Associate of Science - Secretarial Studies And Office Administration
Jackson State Community College
Jackson, TN05.1990
Skills
- Customer Support Needs Assessment
- Goods Storage and Tracking
- Transactional Data Verification
- Document Scanning
- Data Entry Software
- Clerical Skills
- Information Retrieval
- Written Communication
- Business Correspondence
- Classify Information
- Enter New Data
- Record Inventory Maintenance
- Information Gathering
- Office Equipment Operation
- Database Searches
- File Retrieval
Timeline
Records Clerk
Madison County Sheriff's Department
03.2014 - Current
Warrants Records Clerk
Madison County Sheriff's Department
09.2010 - 03.2014
Deputy Clerk of the Court
Madison County Circuit Court
03.2000 - 09.2010
Bachelor of Science - Criminal Justice
Bethel University
Associate of Science - Secretarial Studies And Office Administration
Jackson State Community College
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