Teresa Rojas
East Elmhurst
Summary
Accomplished Office Administrator with a proven track record at St. Patrick's Cathedral, enhancing operational efficiency and confidentiality management. Excelled in customer service and Microsoft Office, streamlining office procedures and fostering positive relationships. Demonstrated expertise in office administration and organization, significantly improving business processes. Driven and resourceful administrative professional with 28+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
28
28
years of professional experience
Work History
Secretary to the Rector
St. Patrick's Cathedral
11.2005 - 07.2024
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Secretary to the Associate Rector
St. Patrick's Cathedral
11.2001 - 10.2005
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Maintained electronic filing systems and categorized documents.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Assistant Office Manager
St. Patrick's Cathedral
04.1996 - 10.2001
- Managed daily operations, ensuring timely completion of tasks and maintaining a well-organized work environment.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Maintained inventory of office supplies, proactively restocking materials when needed to minimize downtime due to shortages.
- Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
- Transferred and directed phone calls, guests, and mail to correct staff members.
- Supported the Office Manager with various tasks such as preparing reports or presentations for executive-level meetings.
- Streamlined office procedures by implementing efficient filing systems and managing schedules.
- Served as liaison between management and staff, effectively resolving conflicts and fostering positive relationships.
Education
Bachelor of Science - Computer Science
St. John's University
Jamaica, NY05.1996
High School Diploma -
Cathedral High School
New York, NY06.1990
Skills
- Customer Service
- Verbal and written communication
- Office Administration
- Organization
- Appointment Scheduling
- File Management
- Document Preparation
- Confidentiality understanding
- Calendar Management
- Quickbooks
- Microsoft Office
- Clerical Support
- Bookkeeping
- Excel spreadsheets
- Database entry
- Social media knowledge
- Accounting skills
- Editing and proofreading
- Business Administration
- Meeting planning
- Keyboarding skills
- Complex Problem-Solving
- Publisher and Adobe expertise
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Secretary to the Rector
St. Patrick's Cathedral
11.2005 - 07.2024
Secretary to the Associate Rector
St. Patrick's Cathedral
11.2001 - 10.2005
Assistant Office Manager
St. Patrick's Cathedral
04.1996 - 10.2001
Bachelor of Science - Computer Science
St. John's University
High School Diploma -
Cathedral High School
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