Teresa Bailey
Administrative
Michigan Center,MI
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
16
16
years of professional experience
Work History
Regional Office Manager - Executive Assistant
BNI Wisconsin & Upper Peninsula Michigan
05.2009 - 09.2015
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Managed office operations while scheduling appointments for department managers.
- Coordinated special projects and managed schedules.
- Developed standard operating procedures for all administrative employees.
- Arranged corporate and office conferences for company employees and guests.
- Prepared meeting materials and took clear notes to distribute to stakeholders.
Manager
Sun Shack
01.2005 - 05.2009
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Approved regular payroll submissions for employees.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Established and updated work schedules to account for changing staff levels and expected workloads.
Sales Associate Specialist
DuPuis E Fius Jewelers
01.2000 - 01.2005
- Greeted customers and helped with product questions, selections and purchases.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Helped customers complete purchases, locate items and join reward programs.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Issued receipts and processed refunds, credits or exchanges.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
High School Diploma -
Michigan Center High School
Michigan Center, MI06.1989
Skills
- Public Relations
- Team Management
- Staff Training
- Office Management
- Event organization
- Communications
- Executive Administration
- Marketing
- Special Event Projects
- Great Attention to Detail
- Friendly and Relatable
- Employee Motivation
- Meeting Coordination and Support
- Documentation
Accomplishments
Have received many awards for being a leader that respects co-workers and motivates them to reach their highest potential.
Awards for multi tasking and attention to detail
Timeline
Regional Office Manager - Executive Assistant
BNI Wisconsin & Upper Peninsula Michigan
05.2009 - 09.2015
Manager
Sun Shack
01.2005 - 05.2009
Sales Associate Specialist
DuPuis E Fius Jewelers
01.2000 - 01.2005
High School Diploma -
Michigan Center High School
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