Teresa Sanchez
Summary
Knowledgeable Program Assistant successful at working in both team-based and self-directed capacities. Driven to maintain smooth operations through knowledgeable and skilled support. Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
22
22
years of professional experience
Work History
Medical Program Assistant
Las Palmas Medical Center
11.2014 - Current
- Assisted with planning and coordinating day-to-day and special program activities.
- Created and updated records and files to maintain document compliance.
- Prepared clearly written and formatted documents and reports.
- Coordinated and communicated with external stakeholders to support program objectives.
- Managed effective program outreach plans with strategic use of speakers and tours to enhance community engagement and increase participant numbers.
- Assisted clients with daily living needs to maintain self-esteem and a healthy pregnancy.
- Volunteered to help with special projects of varying degrees of complexity.
- Increased customer service success rates by quickly resolving issues.
- Completed daily logs for management review.
- Trained and supervised employees on office policies and procedures.
- Ordered and distributed office supplies while adhering to fixed office budget.
- Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
- Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
- Performed testing and quality control using approved procedures and instrumentation.
- Maintained documentation on tests performed.
- Managed high-volume insurance documentation within pressured timeframes to obtain medical care.
Office Coordinator
Las Palmas Medical Center
01.2011 - 10.2014
- Interacted with customers by phone, email, or in-person to provide information.
- Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
- Delegated tasks to administrative staff, increasing office productivity and streamlining company operations.
- Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment.
- Verified insurance coverage and eligibility for medical services prior to scheduling appointments to prevent billing issues.
- Scheduling surgical procedures for local and out of town patients for hospital.
- Organized and provided support for educational seminars.
Office Manager
Alpha And Omega Wellness Center
04.2006 - 12.2010
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed office operations while scheduling appointments.
- Coordinated special projects and managed schedules.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Managed departments accounting and bank deposit.
Medical Office Assistant
Family Medical Clinic
10.2001 - 02.2006
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Provided prompt, polite and professional in-person and telephone customer service.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical records.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Completed EKGs and other tests based on patient presentation in office.
Education
No Degree - Business Administration And Management
The University of Texas At El Paso
El Paso, TXMedical Office Specialist Diploma - Medical
Kaplan College
El Paso, TX01.2001
Skills
- Event Planning
- Document Control
- Record Management
- Daily and Monthly Reports
- Group and Individual Education
- Logistics Coordination
- Office Supplies and Inventory
- Activity Planning
- Community Outreach
- Computer Literacy in Microsoft Programs
- Data Entry
- Project Management
- Interpersonal Skills
- Program Administration
- Multitasking and Organization
- Staff Support
- Youth Guidance
- Progress Tracking
- Increasing Engagement
- Patient Needs Assessment
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Medical Program Assistant
Las Palmas Medical Center
11.2014 - Current
Office Coordinator
Las Palmas Medical Center
01.2011 - 10.2014
Office Manager
Alpha And Omega Wellness Center
04.2006 - 12.2010
Medical Office Assistant
Family Medical Clinic
10.2001 - 02.2006
No Degree - Business Administration And Management
The University of Texas At El Paso
Medical Office Specialist Diploma - Medical
Kaplan College
Similar Profiles
Jennifer RamirezJennifer Ramirez
Surgical Technologist at Las Palmas Medical CenterSurgical Technologist at Las Palmas Medical Center
Mariana ZambranoMariana Zambrano
Medical ICU Registered Nurse at Las Palmas Medical CenterMedical ICU Registered Nurse at Las Palmas Medical Center
LESLIE RODARTELESLIE RODARTE
ICU unit at Las Palmas Medical CenterICU unit at Las Palmas Medical Center
Shaylee EubanksShaylee Eubanks
Medical Program Assistant at Alternate Solutions Healthcare NetworkMedical Program Assistant at Alternate Solutions Healthcare Network
Amanda M. AcostaAmanda M. Acosta
Medical Program Assistant at UW School Of Medicine And Public HealthMedical Program Assistant at UW School Of Medicine And Public Health