Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Teresa Sanchez

Las Vegas

Summary

Experienced restaurant management professional with a proven track record in operational excellence, customer

satisfaction, and team development. Known for exceeding expectations through strategic planning, effective training, and hands-on leadership. Adept at managing high-performing teams, controlling food and labor costs, and fostering strong community relationships. ServSafe certified with a commitment to quality and consistency.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Manager/ Fry Cook/ Cashier

Raising Canes
11.2017 - 09.2020

- Led shift operations across all restaurant zones to ensure adherence to Raising Canes standards in quality, cleanliness, and customer service.


-Severed as Manager on Duty, responsible for opening and closing procedures, managing staffing, and coordinating team duties to optimize workflow.


-Managed cash handling, ensuring accuracy and accountability, and upheld company standards for financial integrity.


-Trained team members on service protocols and food safety guideline's, fostering a cohesive team culture focused on delivering a top-notch guest experience.


- Supported various roles, from kitchen to cashier, to maintain smooth operations and consistent service during peak hours.

Restaurateur 2/ Training Coordinator

Chipotle Mexican Grill
08.2013 - 04.2017

-Implemented local marketing strategies that led to a 12% increase in customer base, boosting brand presence and sales.


- Developed an employee evaluation process that enhance team performance and retention, contributing to operational stability.


- Collaborated with HR and support staff to streamline hiring and training, ensuring all locations met staffing and performance goals.


- Controlled food and labor costs through strategic scheduling and P&L management, achieving optimal profitability.


-Conducted bi-weekly cash audits and weekly food safety inspections to uphold company standards and regulatory compliance.


- Directed on-site training programs for new team members, ensuring consistent application of company standards.

- Facilitated pre-opening logistics, including inventory verification and food ordering, to guarantee readiness for daily operations.


- Provided mentorship and constructive feedback to trainers, enhancing team confidence and promoting a positive learning environment.


- Ensured clear communication across teams to maintain alignment on training schedules and performance objectives.

Education

High School Diploma -

Cabrillo High School
Long Beach, CA
06-2010

Skills

  • Employee Development & Training
  • Policy & Procedure Optimization
  • Food and Labor Cost Management
  • Customer Service Excellence
  • Cash Handling & Accountability
  • Local Marketing Initiatives
  • Compliance & Safety Audits

Certification

ServeSafe certified.

Languages

English
Spanish

Timeline

Manager/ Fry Cook/ Cashier

Raising Canes
11.2017 - 09.2020

Restaurateur 2/ Training Coordinator

Chipotle Mexican Grill
08.2013 - 04.2017

High School Diploma -

Cabrillo High School
Teresa Sanchez