Summary
Overview
Work History
Education
Skills
Timeline
Work Availability
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Teresa Sanchez

Teresa Sanchez

Winter Haven,FL

Summary

Dynamic professional with a proven track record at Cutrale Citrus Juices USA, excelling in ticket processing and accurate weighing. Demonstrated strong communication skills and a commitment to safety, effectively managing truck queues and enhancing operational efficiency. Recognized for maintaining meticulous records and fostering positive relationships with customers and colleagues alike.

Results-focused operations professional prepared to excel in scale house management. Background in overseeing weight measurements and maintaining precise documentation, ensuring operational accuracy. Known for teamwork and adaptability, consistently aligning with dynamic operational needs. Skilled in data entry, customer service, and maintaining compliance standards.

Overview

20
20
years of professional experience

Work History

Scale House Operator

Cutrale Citrus Juices USA
02.2020 - 06.2022
  • Operated weigh scales and issued tickets when necessary.
  • Complied with safety regulations to avoid potential injuries and support company goals.
  • Collaborated with truck drivers and site personnel to resolve any weight discrepancies or issues promptly.
  • Answered customer calls professionally and routed to appropriate person.
  • Maintained tidy work area to reduce likelihood of accidents.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and regulations.
  • Demonstrated excellent communication skills when coordinating with transportation companies regarding scheduling and load information updates.
  • Reduced downtime during peak periods by effectively managing queue lines for incoming trucks awaiting weigh-in services.

Commercial Painter

Smiths Paints
03.2018 - 09.2019
  • Improved project efficiency by utilizing advanced tools and techniques to complete tasks quickly and effectively.
  • Ensured client satisfaction with frequent communication, addressing concerns, and providing updates on progress.
  • Achieved consistent quality by carefully preparing surfaces and selecting appropriate paints for each project.
  • Delivered high-quality results with attention to detail in applying multiple coats of paint as needed for a polished finish.
  • Worked holidays and weekends depending on shifting needs of project.
  • Filled cracks, joints, and nail holes with putty plaster.
  • Applied paint with brushes, rollers, and sponges.
  • Completed projects on time and within budget by accurately estimating materials, labor, and timelines.

Customer Service Representative

TeleSign
01.2013 - 10.2015
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Housekeeping and Laundry Attendant

Best Western Motel
02.2005 - 08.2007
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Demonstrated flexibility with scheduling, often taking on additional shifts or extending hours when needed to ensure completion of tasks.
  • Contributed to a positive work environment through effective communication and teamwork among housekeeping staff.
  • Raised cleanliness standards in guest rooms by routinely inspecting completed work for quality assurance purposes.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Assisted in the training of new staff members, sharing best practices for efficient housekeeping procedures.
  • Improved guest satisfaction by maintaining a clean and organized environment in guest rooms and common areas.
  • Maintained pristine hotel appearance, performing thorough cleaning of lobby, hallways, and other public spaces.

Construction Clean Up

Summerlin Drywall
05.2002 - 08.2003
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.

Education

High School Diploma -

Family's of Faith Christan
Lakeland, FL
09-2011

Skills

  • Ticket processing
  • Accurate weighing
  • Safety procedures
  • Proficient in Microsoft Office
  • Ticket issuance
  • Microsoft office

Timeline

Scale House Operator

Cutrale Citrus Juices USA
02.2020 - 06.2022

Commercial Painter

Smiths Paints
03.2018 - 09.2019

Customer Service Representative

TeleSign
01.2013 - 10.2015

Housekeeping and Laundry Attendant

Best Western Motel
02.2005 - 08.2007

Construction Clean Up

Summerlin Drywall
05.2002 - 08.2003

High School Diploma -

Family's of Faith Christan

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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