Teresa Saxton

I filed invoices paid bills ordered parts, build out invoices, answer the phone and ran errands deposit Bank drops. Data entry and also payroll.

• Collaborated cross-functionally with diverse teams to achieve shared objectives in a timely manner.
• Optimized digital resources through routine troubleshooting and proactive system updates.
• Evaluated potential software applications for compatibility with current systems, recommending effective solutions when appropriate.
• I did mold removal and replacement on the areas that were affected and then I would replace sheetrock tape in bed paint it and trim it out.

• Built rapport with customers by demonstrating understanding of their situation while seeking fair resolutions.
• Processed payments and applied to customer balances.
• Maintained high volume of calls and met demands of busy and productive group.
• Negotiated to collect balance in full.
• Recognized as a top performer within the team for consistently surpassing goals and maintaining high levels of client satisfaction.
• Worked with customer to create debt repayment plan based on current financial condition.
• Established relationships with customers to encourage payment of delinquent accounts.
• Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
• Exceeded monthly targets consistently as a result of strong negotiation skills combined with effective account management strategies.
• Achieved performance goals on consistent basis.
• Directed day-to-day collections functions.
• Achieved successful debt collection results by utilizing negotiation skills and developing customized payment plans.