Microsoft office
Teresa Sharp
Business Specialist
Summary
Dedicated administrative professional with over 20 years of successful clerical experience in busy office environments. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
12
12
years of post-secondary education
1
1
Certification
Work History
Security Guard
Hunters North
Wilmington, OH
08.2022 - Current
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Answered constant flow of customer calls with minimal wait times.
- Trained new personnel regarding company operations, policies and services.
Notary Public
Cox Automotive
Wilmington, OH
02.2017 - 02.2027
- Checked documents and identifying credentials for all parties.
- Looked for signs of fraud or coercion and refused notarization.
- Administered oath to document signers to obtain affirmation of truth.
- Updated journal with names and dates for permanent record.
- Attended public notary seminars to stay informed of updates to relevant laws and regulations.
- Developed and implemented strategies to streamline office operations.
- Proofread and edited documents for accuracy and grammar.
- Volunteered to help with special projects of varying degrees of complexity.
- Participated in meetings and associated events to help define and achieve organizational objectives.
- Developed effective improvement plans in alignment with goals and specifications.
- Devised and implemented processes and procedures to streamline operations.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Generated reports detailing findings and recommendations.
- Researched, analyzed, and projected market data for potential markets.
Business Specialist
Cox Automotive
Wilmington, OH
02.2017 - 06.2023
- Frequently inspected production area to verify proper equipment operation.
- Educated staff on organizational mission and goals to help employees achieve success.
- Maintained overall safe work environment.
- Performed clerical duties by typing, filing, copying, faxing and completing and submitting forms.
- Provided reception services by greeting visitors, signing in visitors and directing visitors to appropriate personnel.
- Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
Office Administration Manager
Tax Time Tax Service
Hillsboro, OH
01.2013 - 04.2016
- Maintained open communication with customers to foster positive relations and provide updates on issues.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed and properly accounted for petty cash issued to facilitate general office activities.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Monitored and tracked budgets and expenses.
- Edited and proofread documents for accuracy and completeness.
Education
Bachelor of Arts - Communications
Mount St. Joseph University
Cincinnati, OH 08.1996 - 05.2001
Associate of Arts - Photography
Antonelli College - Cincinnati
Cincinnati, OH 09.1993 - 05.1996
MBA - Business Management
University of Arizona
Tucson, AZ 01.2019 - Current
Skills
Safety and security
Software
Microsoft word
Microsoft excel
Microsoft Edge
Google Chrome
Google Docs
Microsoft Teams
One Drive
Certification
Ohio Notary
Timeline
Ohio Notary
02-2027
Security Guard
Hunters North
08.2022 - Current
MBA - Business Management
University of Arizona
01.2019 - Current
Notary Public
Cox Automotive
02.2017 - 02.2027
Business Specialist
Cox Automotive
02.2017 - 06.2023
Office Administration Manager
Tax Time Tax Service
01.2013 - 04.2016
Bachelor of Arts - Communications
Mount St. Joseph University
08.1996 - 05.2001
Associate of Arts - Photography
Antonelli College - Cincinnati
09.1993 - 05.1996
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