Summary
Overview
Work History
Education
Skills
Timeline
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Teresa Shipley

North Chili

Summary

Dynamic professional with a proven track record, excelling in strategic decision-making and effective stress management. Committed to fostering positive relationships and driving operational success.

Professional with robust background in scheduling and coordination, skilled in optimizing workflows and ensuring efficient resource allocation. Strong focus on team collaboration and achieving results, adaptable to changing needs. Expertise in time management, communication, and conflict resolution, making reliable asset in fast-paced environments.

Overview

31
31
years of professional experience

Work History

Dispatcher/Scheduling Coordinator

Ride Health
05.2023 - Current
  • Coordinated transportation schedules to optimize patient care and reduce wait times.
  • Managed real-time communication between drivers and healthcare providers for efficient service delivery.
  • Implemented tracking systems to monitor vehicle locations and ensure timely pickups.
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Directed dispatching, routing, and tracking of 20+ fleet vehicles.
  • Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
  • Optimized workflow by prioritizing tasks based on urgency and aligning staff assignments accordingly.

Liquor Store Manager

Chili Discount Liquor
08.2013 - 05.2023
  • Supervised daily operations, ensuring compliance with state liquor laws and store policies.
  • Trained and mentored staff on customer service standards and product knowledge.
  • Managed inventory levels, reducing waste through proactive stock rotation practices.
  • Developed promotional displays to enhance product visibility and drive sales growth.

Manager of School Cafeteria

St. Pius Catholic School
08.2010 - 06.2013
  • Supervised daily cafeteria operations, ensuring compliance with health and safety standards.
  • Developed and implemented menu plans to enhance nutritional value and variety for students.
  • Trained and mentored staff on food preparation techniques and customer service excellence.
  • Maintained a safe, orderly, and inviting cafeteria environment by upholding strict standards for cleanliness, organization, and decorum among both staff and students.
  • Managed budgetary constraints effectively, keeping expenses within allocated funds while maintaining high-quality offerings.

Accounting Manager

Four Corners Abstract
10.1999 - 02.2003
  • Supervised monthly financial reporting processes, ensuring accuracy and compliance with regulatory standards.
  • Streamlined budgeting procedures, enhancing efficiency in resource allocation and forecasting accuracy.
  • Led cross-departmental initiatives to improve financial controls and operational effectiveness across teams.
  • Collaborated with external auditors to facilitate smooth audit processes, ensuring timely resolution of findings and recommendations.
  • Managed journal entries, collection efforts, reconciliations, and payroll processing.
  • Managed banking reconciliations and monthly balance sheet statements.
  • Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
  • Generated monthly and quarterly financial statements for executive review.
  • Streamlined month-end closing procedures resulting in reduced processing time without compromising accuracy or completeness of the reports generated.

Accounts Payable Clerk

Four Corners Abstract
11.1994 - 10.1999
  • Processed vendor invoices accurately within established timelines, ensuring timely payments.
  • Reconciled accounts payable transactions to maintain accurate financial records and identify discrepancies.
  • Collaborated with cross-functional teams to resolve payment issues and improve vendor relationships.
  • Prepared vendor invoices and processed incoming payments.
  • Maintained good working relationships with vendors and resolved disputes.
  • Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.

Education

Bachelor of Science - Business Administration

SUNY, Brockport
Brockport, NY
05-1991

Business Administration

Monroe Community College
Rochester, NY
05-1989

Skills

  • Detail-oriented data management
  • Strategic decision-making
  • Effective listening
  • Appointment organization skills
  • interpersonal skills
  • Accounting
  • Analytical
  • Human Resource
  • proficient with microsoft suites
  • account management
  • Prioritization and scheduling
  • Effective stress management
  • Customer relationship management

Timeline

Dispatcher/Scheduling Coordinator

Ride Health
05.2023 - Current

Liquor Store Manager

Chili Discount Liquor
08.2013 - 05.2023

Manager of School Cafeteria

St. Pius Catholic School
08.2010 - 06.2013

Accounting Manager

Four Corners Abstract
10.1999 - 02.2003

Accounts Payable Clerk

Four Corners Abstract
11.1994 - 10.1999

Bachelor of Science - Business Administration

SUNY, Brockport

Business Administration

Monroe Community College

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