Teresa Simpson
Huntsville,AL
Summary
Well-qualified admin specialist with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Human Resources Assistant/Full Time-40 Hrs
Fox Army Medical Center
05.2023 - Current
- Reviews personnel documents for proper application of pay regulations and consistency of input in the actions of appointments, promotions, pay adjustments, re-assignments, awards, and separations
- Reviews authorization documents and codes the appropriated data for input into an integrated Human Resource and Fiscal automated system to properly update employees' master records
- Adjusts leave balances due to incorrect posting of time and attendance cards, receipt of corrected time cards, etc
- Prepares all required payroll reports and assures that submission is on a timely basis
- Screens applicant resumes and coordinated both phone and in-person interviews.
Advanced Medical Supp. Assistant/Full Time-40 Hrs
Dept. Of Veteran Affairs
07.2021 - 05.2023
- Generates patient workload reports for validation and monitors clinic activity for consistent and accurate reporting
- Maintaining, running, trending, tracking, printing, and presenting special and required reports
- Advocating on behalf of the Veteran to ensure needs and concerns are adequately addressed
- Notifying the Veteran of scheduled appointments
- Updating and verifying demographic information
- Coordination of Advanced MSA assignments and workflow
- Organized patient records to research records, extract medical information and review records for completeness and accuracy.
- Verified and updated clinical records.
Office Coordinator/Full Time-40 Hrs
Bienville Orthopaedic, Specialists
12.2019 - 07.2021
- Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders
- Maintained office supplies inventory by checking stock and ordering new supplies as needed
- Oversaw accurate and efficient database management and digital file storage to support operational and recordkeeping requirements
- Increased team productivity by reorganizing office supplies and protocols
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
- Monitored vendor accounts and product updates to verify competitive pricing
- Created and implemented secure filing systems for sensitive employee and client documents
- Delegated tasks to administrative staff, increasing office productivity and streamlining company operations
- Trained new employees on administrative procedures, company policies and performance standards.
Surgery Scheduler/Full Time-40 Hrs
Southern Eye Group Of, Alabama
02.2019 - 12.2019
- Reviewed medical histories and current information to provide accurate information to surgeons
- Checked patients in and out and collected payments
- Educated patients about surgeries and provided treatment plan documentation
- Verified insurance coverage and obtained pre-authorizations
- Supported providers in outpatient medical office through coordinating all administrative operations
- Successfully scheduled patient appointments and placed reminder calls to deliver exceptional customer experience
- Completed skilled administrative work to support all office staff and operational requirements
- Received, recorded and addressed incoming and outgoing communication via telephone and email
- Coordinated front office duties, including customer service, patient scheduling and billing
- Carried out front office duties utilizing data entry skills in framework of medical database.
Clinic Coordinator/Full Time-40 Hrs
Singing River Hospital System
03.2016 - 02.2019
- Collaborated with store manager to maintain daily operations
- Created customized care plans, working with hospital staff and families to assess and meet individual needs
- Communicated with patients, ensuring that medical information was kept private
- Removed trash and straightened counters to keep pharmacy area clean and neat
- Offered patients and patrons information on various immunizations including flu, DTaP and HPV vaccines
- Fostered excellence by example by 'setting pace' and being hands on mentor to clinical staff
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
Referral Specialist/Full Time-40 Hrs
South MS Surgical
06.2014 - 03.2016
- Scheduled appointments with specialists on behalf of clients
- Assisted clients in locating resources that accepted various insurances
- Weighed patient need, provider availability and insurance coverage to determine optimal scheduling
- Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process
- Called insurance companies to get precertification and other benefits information on behalf of patients
- Built professional relationships with service providers
- Notified and reminded clients of appointments
- Improved timely payment of bills by developing flexible payment plans for patients
- Managed financial documentations such as expense reports and invoices.
Education
Associate of Arts - Health Administration
Mississippi Gulf Coast Community College
Perkinston, MS11.2024
Leadership Certificate - Organizational Leadership
Emerging Leaders
2023 EVAL Graduate05.2023
Skills
- Records management
- Administrative support
- Mail handling
- Reporting
- Resume screening
- Human resources support/ATAAPS TIMEKEEPING
- Orient New Employees
- Patient Scheduling
- Patient Records Maintenance
- Patient Communication
- Data Entry
- Patient-Focused Care
Certification
2023, EVAL graduate
Timeline
Human Resources Assistant/Full Time-40 Hrs
Fox Army Medical Center
05.2023 - Current
Advanced Medical Supp. Assistant/Full Time-40 Hrs
Dept. Of Veteran Affairs
07.2021 - 05.2023
Office Coordinator/Full Time-40 Hrs
Bienville Orthopaedic, Specialists
12.2019 - 07.2021
Surgery Scheduler/Full Time-40 Hrs
Southern Eye Group Of, Alabama
02.2019 - 12.2019
Clinic Coordinator/Full Time-40 Hrs
Singing River Hospital System
03.2016 - 02.2019
Referral Specialist/Full Time-40 Hrs
South MS Surgical
06.2014 - 03.2016
Associate of Arts - Health Administration
Mississippi Gulf Coast Community College
Leadership Certificate - Organizational Leadership
Emerging Leaders
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