Teresa Skidmore

Arkansas Hospice, Inc.

11.2003 - 02.2025

Increased operational efficiency by streamlining processes and workflows.
Created yearly HIM department budget.
Improved team performance by fostering a collaborative work environment.
Enhanced internal and external customer satisfaction through various methods.
Facilitated talent acquisition by working closely with our Human Resources Recruiter to build a strong team.
Championed the initiative to move paper medical records to completely electronic in Home Care Home Base (HCHB), our electronic medical record software.
Established performance metrics to track and enhance coding productivity.
Mentored emerging leaders to ensure future organizational success.
Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Managed all remote staff. I scheduled employees for shifts, taking into account the individual situation.
Chair of Medical Record Committee.
Member of Leadership Team. An interdisciplinary team that included managers up to upper executives. Clinical and Non-Clinical.
Member of Administration Policy Committee. Responsible for creation and updates to HIPAA policies. Also, responsible for HIM department policies.