Teresa Skidmore
Maumelle,AR
Summary
At Arkansas Hospice, Inc., I spearheaded the transition to a fully electronic medical records system, significantly enhancing operational efficiency. My leadership, characterized by effective communication and team management, fostered a collaborative environment that boosted team performance and customer satisfaction. Expert in regulatory compliance and change management, I played a pivotal role in policy development and team building.
Overview
21
21
years of professional experience
1
1
Certification
Work History
HIM Director/HIPAA Privacy Officer
Arkansas Hospice, Inc.
14 Parkstone Circle, North Little Rock, Arkansas
11.2003 - 02.2025
- Increased operational efficiency by streamlining processes and workflows.
- Created yearly HIM department budget.
- Improved team performance by fostering a collaborative work environment.
- Enhanced internal and external customer satisfaction through various methods.
- Facilitated talent acquisition by working closely with our Human Resources Recruiter to build a strong team.
- Championed the initiative to move paper medical records to completely electronic in Home Care Home Base (HCHB), our electronic medical record software.
- Established performance metrics to track and enhance coding productivity.
- Mentored emerging leaders to ensure future organizational success.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Managed all remote staff. I scheduled employees for shifts, taking into account the individual situation.
- Chair of Medical Record Committee.
- Member of Leadership Team. An interdisciplinary team that included managers up to upper executives. Clinical and Non-Clinical.
- Member of Administration Policy Committee. Responsible for creation and updates to HIPAA policies. Also, responsible for HIM department policies.
Education
MBA - General Studies
Stephens College
Columbia, Missouri05-2013
Skills
- Change management
- Communication strategies
- Regulatory compliance
- Operational efficiency
- Financial oversight
- Conflict resolution
- Time management
- Relationship building
- Team management
- Non-profit management
- Project management
- Team building
Certification
- Registered Health Information Technologist 2002-2022
(Currently inactive)
Timeline
HIM Director/HIPAA Privacy Officer
Arkansas Hospice, Inc.
11.2003 - 02.2025
MBA - General Studies
Stephens College