Detail-oriented professional with experience in insurance accounts receivable, office administration, and transcription. Known for accuracy, time management, and clear communication in fast-paced, deadline-driven settings.
Work History
Insurance Accounts Receivable
5 Years 2 Months
Smile Doctors | 08.2021 - 10.2026
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Worked well in a team setting, providing support and guidance.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Proved successful working within tight deadlines and a fast-paced environment.
Paraprofessional Substitute
4 Years 7 Months
Hall County Board of Education | 01.2017 - 08.2021
Monitored student behavior and maintained orderly learning environment during teacher absences
Assisted with instructional materials, assignments, and daily classroom preparation
Supervised students during lunch, recess, hallway transitions, and other school activities
Supervised students during field trips, ensuring safety while enhancing educational experiences outside the classroom.
Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Medical Transcriptionist
10 Years 9 Months
Self-employeed | 04.2006 - 01.2017
Transcribed dictation into accurate medical reports, ensuring correct terminology, grammar, and formatting.
Applied medical terminology knowledge across specialties to produce precise clinical documentation.
Proofread completed transcripts, correcting errors before final delivery to clients.
Corrected grammar, spelling, and syntax mistakes in medical records.
Accurately documented medical dictation to record patient care records.
Followed all HIPAA rules and regulations regarding patient confidentiality.
Applied medical terminology related to provider-specific treatments and techniques.
Transcribed and edited physician reports from dictation using [Software].
Maintained [Number]% accuracy rate for spelling and content.
Demonstrated adaptability when faced with changes in workload or assignments, ensuring seamless transitions between projects.
Stayed up-to-date with medical terminology and industry trends to maintain accuracy in transcriptions.
Office Manager - Oral Surgery
19 Years 3 Months
Philip E Koch DMD | 01.1987 - 04.2006
Oversaw daily office operations, ensuring efficient patient flow and front desk coordination.
Managed appointment scheduling, confirmations, and rescheduling to maintain organized treatment calendars.
Supervised billing, insurance claims, and patient account processing for accurate financial records.
Maintained patient records, charts, and confidential information in compliance with office procedures.
Reconciled daily transactions and office reports to support reliable bookkeeping and oversight.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Education
High School Diploma
North Hall | Gainesville, GA | 06-1982
Awarded [Award Name] Graduation award in Business Vocational office training and outside work related to school