Summary
Overview
Work History
Education
Skills
Timeline
Generic

Teresa Spurgeon

Port Charlotte

Summary

Motivated and ambitious person with communication skills. I recently moved to Florida seeking a new role in the banking industry. All my careers have had either details to number and/or customer service duties. I would like to have the oppertunity to join your team,

Overview

27
27
years of professional experience

Work History

Optician

Walman Optical
Oak Creek
07.2010 - 11.2022
  • Evaluated prescriptions along with clients' work and personal visual requirements.
  • Supervised and contributed to training student opticians.
  • Checked finished lenses for conformance to order specifications, quality and customer needs.
  • Verified finished lenses ground to prescription specifications.

Cook/Restaurant Waitress

Darlington Mini Mart
Darlington
05.2008 - 07.2010
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Prepared checks, itemizing total meal costs and taxes.
  • Informed customers of daily specials and signature menu items.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Presented menus and answered questions regarding items.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Provided exceptional service to high volume of daily customers.

Optician

Walmat Optical Lab
Crawfordsville
08.1995 - 12.2008
  • Took specific facial measurements, including optical centers of eyes, pupillary distance and temple length.
  • Collected customer measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance and pantoscopic tilt.
  • Supervised and contributed to training student opticians.
  • Checked finished lenses for conformance to order specifications, quality and customer needs.
  • Documented customer prescriptions, wrote detailed work orders and collected payments to facilitate smooth appointments.
  • Scheduled appointments, verified insurance coverage, maintained accurate patient records and assisted with preliminary testing.
  • Telephoned appointment-holders on day before to confirm times, contacted no-shows, obtained insurance pre-authorization and notified patients upon eyewear availability.
  • Instructed patients on insertion, removal, cleaning, care and proper handling of contact lenses.

Education

Medical Assisting - Pharmacy

Ivy Tech Community College of Indiana
Indianapolis, IN
05.2010

Skills

  • Planning & Organizing
  • Reliable & Trustworthy
  • Problem Resolution
  • Computer Skills
  • Organizational Skills
  • Data Verification
  • Provider Training
  • MS Office
  • Student Optician Training Supervision
  • Verbal and Written Communication
  • Billing Processing
  • Inventory Management
  • Frame Repair
  • Vision Aid Fittings
  • Supply and Equipment Ordering
  • Customer Service
  • Problem-Solving

Timeline

Optician

Walman Optical
07.2010 - 11.2022

Cook/Restaurant Waitress

Darlington Mini Mart
05.2008 - 07.2010

Optician

Walmat Optical Lab
08.1995 - 12.2008

Medical Assisting - Pharmacy

Ivy Tech Community College of Indiana
Teresa Spurgeon