Teresa Stephens
Burns,Oregon
Summary
Reliable Assistant Water Master with experience in administrative roles and managing office operations. Effectively supports business leaders and teams with strong organizational and communication skills. Demonstrates consistently positive attitude and commitment to customer satisfaction to produce high-quality work.
Experienced with administrative support, including scheduling, correspondence, and office management. Utilizes organizational skills to maintain efficient workflows and ensure task completion. Knowledge of communication techniques to facilitate smooth interactions within team and with clients.
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
17
17
years of professional experience
Work History
Highway Maintenance Worker
Oregon Department Of Transportation
09.2022 - 04.2023
- Cleaned and graded ditches, drainage structures, highway shoulders and slopes.
- Promoted a safe working environment by adhering to established safety protocols and procedures during daily tasks.
- Operated heavy machinery proficiently for tasks such as grading, snow removal, and vegetation management along highways.
- Operated all heavy equipment properly according to employer safety specifications.
- Reduced roadway hazards by performing thorough debris removal and maintaining clear drainage systems.
- Demonstrated strong communication skills while collaborating with colleagues, supervisors, and external contractors on various projects.
- Applied salt or chemical solutions to surfaces as preventive measure against snow and ice buildup.
- Logged activities, maintenance issues and hours worked for supervisors.
- Reduced accidents on icy roads by skillfully applying de-icing materials like salt or sand when necessary.
- Completed prompt snow removal process during and after weather events.
waitress
Eddie's Grille
11.2021 - 06.2022
- Working together with a good team
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
ranch hand
Hateld Hyde High Desert Ranch
06.2015 - 05.2021
- Mended fences in disrepair to prevent livestock from wandering off and to keep predators out.
- Herded livestock using horses or ranch ATVs.
- Maintained equipment and ranch structures.
- Repaired equipment and animal living spaces.
- Performed repairs and preventive maintenance on equipment and property.
- Moved livestock by herding animals to different ranch locations to avoid pasture damage.
- Cleared brush and maintained trails to keep ranch safe and accessible for animals and people.
- Branded and tagged livestock for proper identification and security when lost and stolen.
- Ensured healthy livestock through regular monitoring, vaccination, and treatment of illnesses.
- Enhanced ranch safety by conducting regular equipment maintenance checks and repairs.
- Kept grounds clean and orderly by monitoring and repairing fences, shoveling snow and removing debris.
Ranch hand
Withers Ranch Inc.
02.2006 - 04.2015
- Drove semi to pick up hay
- Loaded hay and unloaded hay
- Kept grounds clean and orderly by monitoring and repairing fences, shoveling snow and removing debris.
- Mended fences in disrepair to prevent livestock from wandering off and to keep predators out.
- Branded and tagged livestock for proper identification and security when lost and stolen.
- Herded livestock using horses or ranch ATVs.
- Maintained equipment and ranch structures.
- Repaired equipment and animal living spaces.
- Performed repairs and preventive maintenance on equipment and property.
- Cleared brush and maintained trails to keep ranch safe and accessible for animals and people.
- Moved livestock by herding animals to different ranch locations to avoid pasture damage.
- Ensured healthy livestock through regular monitoring, vaccination, and treatment of illnesses.
- Enhanced ranch safety by conducting regular equipment maintenance checks and repairs.
- Assisted laborers by loading and unloading heavy machinery and equipment.
- Reported any property damage or concerns to supervisors and completed requested services to resolve.
Janitor/ Bus Driver/ teachers aid
Paisley School Dist
03.2007 - 05.2014
- Clean the school
- Drove kids to and from sports and events
- Picked up students at bus stops dropped off at school
- Maintained cleanliness in assigned areas, ensuring a hygienic environment.
- Completed floor care tasks such as sweeping and mopping to maintain a polished appearance.
- Emptied trash receptacles and replaced liners for a tidy appearance.
- Sanitized restrooms to ensure a clean and welcoming space for visitors.
- Dusted surfaces regularly to minimize allergens and maintain a neat environment.
- Reported maintenance issues to management for timely repairs and upkeep.
- Supported team in large-scale cleaning projects, contributing to overall efficiency.
- Cleaned windows and mirrors for a streak-free, sparkling finish.
- Polished furniture and fixtures to enhance facility aesthetics.
- Disinfected high-touch areas to reduce spread of germs and maintain health standards.
- Responded promptly to urgent cleaning requests, ensuring swift resolution.
- Managed inventory of cleaning supplies to prevent shortages and maintain operations.
- Coordinated with team members to plan cleaning schedules effectively.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Maintained floor cleaning and waxing equipment.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Improved workspace organization by systematically arranging cleaning supplies.
- Adhered to safety protocols, handling cleaning chemicals safely to prevent accidents.
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Kept accurate records of daily logs, incident reports, maintenance checklists, and fuel consumption data for company reference.
- Enhanced passenger safety by conducting thorough pre-trip inspections and maintaining a clean bus environment.
- Navigated challenging weather conditions safely while keeping passengers informed of potential delays due to hazardous road situations.
- Kept accurate records of travel logs, maintenance, and incident reports, contributing to operational transparency.
- Maintained safety and security by overseeing students in recess environments.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
Education
High School -
Burns Union High School
Burns, OR05-1990
Skills
- Drainage system maintenance
- Work zone safety
- Safe machinery operation
- Safe equipment handling
- Verbal and written communication
- Road repairs
- Traffic control management
- Positive attitude
- Relationship building
- Effective communication
- Classroom preparation and maintenance
- Computer skills
- Collaborative teamwork
- Calm and patient demeanor
- Cleaning and sanitizing
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Physical strength
- Equipment Repair
- Feeding animals
- Horseback riding
- Hand tools
- Livestock care
- Reforestation planning
- GPS navigation
- Environmental monitoring
- Heavy machinery operation
- Plant identification
- Outdoor education
- Data entry
- Computer operations management
- Proper lifting techniques
- Hazard assessment
- Land clearing
- Adaptive problem solving
- Chainsaw sharpening
- Branch trimming
- Tree climbing
- Teamwork
- Friendly, positive attitude
- Teamwork and collaboration
- Influencing skills
- Talent acquisition
- Organizational development
- Training facilitation
- Excellent communication
- Pipe installation
- Valve repair
- Flow control
- Drip irrigation
- Basic plumbing
Timeline
Highway Maintenance Worker
Oregon Department Of Transportation
09.2022 - 04.2023
waitress
Eddie's Grille
11.2021 - 06.2022
ranch hand
Hateld Hyde High Desert Ranch
06.2015 - 05.2021
Janitor/ Bus Driver/ teachers aid
Paisley School Dist
03.2007 - 05.2014
Ranch hand
Withers Ranch Inc.
02.2006 - 04.2015
High School -
Burns Union High School
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