Teresa Stratton
Kansas City,MO
Summary
A dedicated and reliable professional with strong motivational and interpersonal skills. Excellent communication skills.
Overview
4
4
years of professional experience
Work History
Cashier
Sprouts Market
2025.01 - 2025.06
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Phone Room Sales
Monster Travel
2023.03 - 2025.01
- Encourage customers to purchase travel by using a prepared script to reference important parts of what the company offers.
- Go off-script when necessary, answering any questions they have not addressed in the script.
- Advise customers by answering questions and addressing concerns about purchased products.
- Follow organization standards to maintain quality service and guarantee customers receive exceptional service.
- Boost morale in the office by encouraging other sales representatives and adopting a team mentality on the sales floor.
Team Member/Cashier
Dunkin'
2023.01 - 2024.07
- Work the front counter stock clean wait on customers.
- Learned all required tasks quickly to maximize performance.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Crew Member / Cashier
Wawa
2023.06 - 2024.02
- Wawa Customer Service Associate
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Carhop/Waitress
Sonic Drive-In
2021.09 - 2022.11
- Opened and set up front end of store; maintained and restocked inventory.
- Provided excellent customer service with a positive attitude; took orders accurately and delivered items to vehicles in a timely manner, ensuring customers were taken care of throughout their experience.
- Cleaned and managed display cases and promptly assisted customers.
- In charge of handling all money; dropped money into safe and balanced out at days end.
Skills
- Active listener
- Interpersonal
- Communication
- Management
- Listening
- Talking
- Observing
- Customer service
- Work ethic and integrity
- Cash handling
- Customer service excellence
- Reliability and punctuality
- Customer relations
- Cash register operation
- Cash handling expertise
- Professionalism and courtesy
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Cashier
Sprouts Market
2025.01 - 2025.06
Crew Member / Cashier
Wawa
2023.06 - 2024.02
Phone Room Sales
Monster Travel
2023.03 - 2025.01
Team Member/Cashier
Dunkin'
2023.01 - 2024.07
Carhop/Waitress
Sonic Drive-In
2021.09 - 2022.11