Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Teresa Switzer

12794 Gera Rd. Birch Run,Michigan

Summary

HR Coordinator at Michigan Brand Inc. with a proven track record in employee relations and payroll administration. Adept at enhancing communication and problem-solving skills to foster a positive workplace culture. Successfully managed HR records and facilitated onboarding, driving employee retention and engagement through innovative training programs.

Overview

12
12
years of professional experience
1
1
Certification

Work History

HR Coordinator

Michigan Brand Inc.
Frankenmuth, MI
09.2018 - Current
  • Resolved employee relations issues through effective communication and problem solving techniques.
  • Prepared reports related to attendance tracking, disciplinary actions taken, terminations or any other relevant topics.
  • Provided administrative support for HR projects and initiatives.
  • Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections.
  • Facilitated internal communication regarding HR policies and updates.
  • Organized employee directories and updated individual contact information.
  • Assisted with the recruitment process by posting job openings, scheduling interviews, and verifying candidate qualifications.
  • Explained human resources policies and procedures to employees.
  • Maintained HR records, ensuring accuracy and confidentiality of employee data.
  • Developed employee orientation and training programs for new hires.
  • Generated monthly reports regarding employee absences and tardiness.
  • Coordinated employee onboarding, including orientation sessions and documentation management.
  • Reviewed applications for completeness and accuracy prior to forwarding them to hiring managers.
  • Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
  • Completed day-to-day duties accurately and efficiently.

Lead Sales Key Holder

Lacoste
Birch Run, MI
09.2013 - 09.2018
  • Created positive working environment by recognizing employees' achievements, providing constructive feedback and addressing concerns promptly.
  • Answered store and merchandise questions and led customers to wanted items.
  • Resolved customer inquiries promptly and professionally.
  • Oversaw daily opening and closing duties such as counting register funds, verifying deposits and reconciling tills.
  • Established relationships with customers through friendly interactions.
  • Asked open-ended questions to learn about customers' needs and escorted to merchandise locations.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Computed purchases and received and processed cash or credit payment.
  • Organized store by returning merchandise to proper areas and restocked displays.

Education

Real Estate License -

Real Estate One
Troy, MI
05-2001

High School Diploma -

Millington Community Schools
Millington, MI
06-1983

Skills

  • Employee relations
  • Attendance tracking
  • Policy implementation
  • HR record management
  • Communication skills
  • Time management
  • Problem-solving abilities
  • Teamwork and collaboration
  • Payroll coordination
  • Data entry and reporting
  • Employee retention
  • Exceptional communicator
  • People-oriented

Certification

  • I have taken Fred Pryor online and in person classes to help with the development of my HR skills, I have certificates.

Timeline

HR Coordinator

Michigan Brand Inc.
09.2018 - Current

Lead Sales Key Holder

Lacoste
09.2013 - 09.2018

Real Estate License -

Real Estate One

High School Diploma -

Millington Community Schools

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Teresa Switzer