Teresa Tiffey
Tulsa,OK
Summary
Outgoing person with exceptional people skills, an approachable yet professional personality. Dependable and eager to get things done correctly and in a timely manner.
Overview
5
5
years of professional experience
Work History
Medical Front Office Coordinator
Southside Dermatology
05.2022 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Managed multi-line phone system and pleasantly greeted patients.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
Front Office Coordinator
Tulsa Integrated Health
05.2021 - 04.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Helped patients complete necessary medical forms.
- Scheduled, coordinated and confirmed appointments.
- Checked patients insurance, demographic and health history to keep information current.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Fabricator
Nordam
04.2019 - 04.2020
- Assembled components with minimal supervision, exceeding expected project milestones.
- Checked position and alignment of each component to prevent errors and minimize materials waste.
- Verified part numbers and placed parts in appropriate shipping containers.
Cleaning Technician
First Maintenance Company
06.2018 - 04.2019
- Delivered quality customer service to address urgent needs and cleaning requests.
- Used time management and efficient cleaning methods to meet deadlines.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Education
Certificate of Completion - Business Office Technology
Gordon Cooper Technology Center
Shawnee, OK05.1994
High School Diploma -
Sequoyah High School
Claremore, OK05.1985
Skills
- Front Desk Operations
- Calendar and Appointment Management
- Positive Attitude and Energetic
- Welcoming Guest
- Attention to Detail
- Multi-Line Telephone Systems
- Collections of Payments
- Balance Daily Transactions
Timeline
Medical Front Office Coordinator
Southside Dermatology
05.2022 - Current
Front Office Coordinator
Tulsa Integrated Health
05.2021 - 04.2022
Fabricator
Nordam
04.2019 - 04.2020
Cleaning Technician
First Maintenance Company
06.2018 - 04.2019
Certificate of Completion - Business Office Technology
Gordon Cooper Technology Center
High School Diploma -
Sequoyah High School
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