Teresa Tonne
Summary
Successful Loan Consultant offering expertise in customer relations, application management and residential loan funding. Expert salesperson and relationship builder skilled in earning repeat and referral business. Works effectively with customers and processing departments to smoothly handle high volume of loan applications.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Loan Consultant
Mortgage Professional Group
11.2022 - 02.2023
- Examined customer loan applications for loan approvals and denials.
- Advised clients on mortgage, education and personal loans.
- Managed communications as central point of contact for entire lending process.
- Developed and maintained relationships with customers, lenders and other third parties.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
- Compiled database of loan applicants' credit histories, financial statements and other financial information.
Loan Consultant
Loandepot
11.2021 - 10.2022
- Examined customer loan applications for loan approvals and denials.
- Advised clients on mortgage, education and personal loans.
- Managed communications as central point of contact for entire lending process.
- Developed and maintained relationships with customers, lenders and other third parties.
- Negotiated loan terms and conditions with customers to secure best deal.
- Assisted clients in securing loans by providing personalized guidance and identifying suitable products.
Loan Consultant
Guild Mortgage Corporation
08.2013 - 09.2021
- Developed and maintained relationships with customers, lenders and other third parties.
- Exceeded sales goals through proactive networking and lead generation initiatives.
- Developed systems to efficiently track loan documents and enhance accuracy.
- Negotiated favorable loan terms on behalf of clients, leveraging strong communication skills and industry expertise.
- Developed and implemented marketing campaigns to attract new customers.
Business Development Manager and Loan Consultant
Summit Funding Corporation
02.2011 - 08.2013
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Area Account Manager
Land Home Financial Services, Inc
02.2010 - 02.2011
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Led presentations at client meetings showcasing product features, benefits, and value propositions-ultimately winning their business.
- Collaborated with sales teams to identify new business opportunities in assigned territory, driving revenue growth.
Senior Account Executive
Franklin American Mortgage Company
03.2008 - 09.2010
- Maintained comprehensive knowledge of market trends, industry news, and competitor offerings, ensuring informed decision-making and strategic planning.
- Informed customers of promotions to increase sales productivity and volume.
- Developed strategies using market research with support from cross-functional teams.
- Established customer relationships, interfacing with representatives and collaborating to achieve mutually beneficial results.
- Established long-lasting partnerships with key industry influencers, generating increased brand awareness and credibility.
Senior Account Executive
National City Mortgage
01.1995 - 12.2008
- Met existing customers to review current services and expand sales opportunities.
- Developed new business opportunities for company growth through effective networking and client presentations.
- Consistently met or exceeded monthly sales quotas through diligent prospecting efforts and effective closing techniques.
- Established customer relationships, interfacing with representatives and collaborating to achieve mutually beneficial results.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Education
High School Diploma -
Antioch High School
Antioch, CA06.1981
Skills
- Creditworthiness Determination
- Product Education
- Automated Underwriting System (AUS)
- Lead Generation Programs
- Customer Service
- Practiced at FHA loan process
- Application verification
- Underwriting knowledge
- Database Management
- Credit analysis
Certification
- NMLS License - 13 years
Timeline
Loan Consultant
Mortgage Professional Group
11.2022 - 02.2023
Loan Consultant
Loandepot
11.2021 - 10.2022
Loan Consultant
Guild Mortgage Corporation
08.2013 - 09.2021
Business Development Manager and Loan Consultant
Summit Funding Corporation
02.2011 - 08.2013
Area Account Manager
Land Home Financial Services, Inc
02.2010 - 02.2011
Senior Account Executive
Franklin American Mortgage Company
03.2008 - 09.2010
Senior Account Executive
National City Mortgage
01.1995 - 12.2008
High School Diploma -
Antioch High School
- NMLS License - 13 years
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