Teresa Trusler
Summary
Highly organized and dependable professional skilled in managing multiple priorities with a positive attitude. Proven track record of exceeding expectations.
Overview
19
19
years of professional experience
Work History
Revenue Tax Specialist Principal, Appeals Officer
Minnesota Department of Revenue
01.2016 - Current
- Managed workload effectively by prioritizing urgent matters while maintaining a focus on accuracy and detail in all cases handled.
- Reviewed all sales and use tax administrative appeals received and prioritized them accordingly.
- Evaluated complex tax issues, applying knowledge of tax law to effectively resolve administrative appeals.
- Conducted thorough research on appeal cases, gathering information from all relevant sources.
- Negotiated settlements, achieving satisfactory outcomes for both the taxpayer and the State of Minnesota.
- Engaged in effective communication with both internal and external customers.
- Mentored and coached new appeals officers.
- Experienced in making adjustments within Gentax, often providing assistance to fellow appeals officers.
- Wrote procedures for various appeal tasks including; acknowledging incoming appeals, and a comprehensive outline of appeals procedures for new hires.
Revenue Tax Specialist Senior, Appeals Officer
Minnesota Department of Revenue
04.2012 - 01.2016
- Successfully addressed and resolved sales and use tax administrative appeals in a timely manner.
- Conducted thorough research on appeal cases, gathering information from all relevant sources.
- Engaged in effective communication with both internal and external customers.
- Represented the Department of Revenue as a liaison to the Attorney General's office for tax court appeals.
Revenue Tax Specialist Intermediate, Sales and Use
Minnesota Department of Revenue
01.2007 - 04.2012
- Delivered comprehensive on-the-training for numerous new sales and use tax auditors.
- Completed detailed audits of sales and use tax records to ensure accuracy and compliance with Minnesota sales and use tax law.
- Supported the sales and use tax call center during peak volume periods, specifically during transition to e-services and during annual filing periods.
- Assisted fellow auditors with complex audit issues.
- Completed peer reviews and provided valuable feedback.
- Communicated clearly with taxpayers regarding audit findings and the corrective actions required.
Revenue Tax Specialist, Sales and Use Tax
Minnesota Department of Revenue
11.2005 - 01.2007
- Completed detailed audits of sales and use tax records to ensure accuracy and compliance with Minnesota sales and use tax law.
- Completed peer reviews and provided valuable feedback.
- Communicated clearly with taxpayers regarding audit findings and the corrective actions required.
Education
Bachelor of Science - Business Management, Marketing Emphasis
University of Minnesota
Crookston05.2005
Skills
- Time management
- Problem-solving abilities
- Multitasking Abilities
- Critical thinking
- Team collaboration
- Decision-making skills
- Adaptability
- Gentax Proficient
Timeline
Revenue Tax Specialist Principal, Appeals Officer
Minnesota Department of Revenue
01.2016 - Current
Revenue Tax Specialist Senior, Appeals Officer
Minnesota Department of Revenue
04.2012 - 01.2016
Revenue Tax Specialist Intermediate, Sales and Use
Minnesota Department of Revenue
01.2007 - 04.2012
Revenue Tax Specialist, Sales and Use Tax
Minnesota Department of Revenue
11.2005 - 01.2007
Bachelor of Science - Business Management, Marketing Emphasis
University of Minnesota
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<ul><li>Projections / project reports</li><li>CMA Reports</li><li>Appeals before Income Tax Department</li><li>Appeals before GST Appellate</li><li>Tax audits</li><li>Statutory audit of Govt banks</li><li>Revenue Audit</li><li>Concurrent Audit</li><li>GST Audit</li><li>GST return</li><li>Income Tax Returns</li><li>Data analysis</li><li>Adding data through tally</li></ul> at Neeraj Mohinder Garg & Co.<ul><li>Projections / project reports</li><li>CMA Reports</li><li>Appeals before Income Tax Department</li><li>Appeals before GST Appellate</li><li>Tax audits</li><li>Statutory audit of Govt banks</li><li>Revenue Audit</li><li>Concurrent Audit</li><li>GST Audit</li><li>GST return</li><li>Income Tax Returns</li><li>Data analysis</li><li>Adding data through tally</li></ul> at Neeraj Mohinder Garg & Co.
GAONE MOTSUMIGAONE MOTSUMI
Principal Revenue Officer (Tax advisor) at BURSPrincipal Revenue Officer (Tax advisor) at BURS