Summary
Overview
Work History
Education
Skills
Timeline
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Teresa Tyler-Lemon

Braselton,GA

Summary

Team orientated candidate seeking full or Part time position that is customer focus. Accomplished management professional with over twenty years of management experience with a solid background in Rail Operations, Facility Management, Human Resources and Real Estate. Demonstrated exceptional leadership and creative problem solving skills driving team success and achieving notable results.

Overview

33
33
years of professional experience

Work History

Residential Realtor

Virtural Property Realtor
11.2022 - Current
  • Ensured timely completion of necessary paperwork, coordinating with various parties throughout transactions for seamless progress towards closing dates.
  • Educated clients about local neighborhoods, schools, amenities, and community features relevant to their housing search criteria.
  • Increased client satisfaction by providing exceptional customer service and addressing their specific needs in finding residential properties.
  • Developed strong relationships with lenders, inspectors, and appraisers to streamline home buying process for clients.

Manager Station and Revenue Operations

NJ Transit Rail
06.1991 - 07.2019
  • Managed the day to day operations , internal and external activities relating to ticket office and station facility maintenance.
  • Interview candidates for ticket office and station maintenance positions,
  • motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Oversee Station improvement repairs and renovations.
  • Develop strategies and implement to improve operation with regard to security issues, handling of revenue and utilization of manpower,
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Managed 24 hour call center to ensure station and revenue issus and emergencies were properly handled.
  • Conduct monthly safety meetings and schedule respective training.
  • Investigate and answer customer complaints.
  • Perform frequent station inspections to ensure a safe comfortable station environment for customers and employees.
  • Review and monitor all budgetary items in connection with expenditures for services, materials, supplies and labor expenses to maximize allocated resources.
  • Review Station leases, and meet with the town Department of Public Works related to Station facilities,
  • Monitored Stations and Revenue agreement employees, absenteeism, safety performance and family leave by implementation of department policies.



Education

Associate of Arts - Business Administration

Middlesex County College
Edison, NJ
06.2011

Certificate - Business Technology

American Business Institute
Newark, NJ
12.1988

High School Diploma -

Weequahic High School
Newark, NJ
06.1985

Skills

  • Over 20 years of management experience
  • Proven ability to lead effectively
  • Key contributor in team oriented situations
  • Perform well under pressure
  • Proficient in all microsoft applications
  • Creative
  • Customer Focus
  • NJ & GA Real Estate License
  • Listing Presentation
  • Buyer Representation
  • Flexible Schedule

Timeline

Residential Realtor

Virtural Property Realtor
11.2022 - Current

Manager Station and Revenue Operations

NJ Transit Rail
06.1991 - 07.2019

Associate of Arts - Business Administration

Middlesex County College

Certificate - Business Technology

American Business Institute

High School Diploma -

Weequahic High School

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Teresa Tyler-Lemon