Summary
Overview
Work History
Education
Skills
Timeline
Generic

Teresa Valdez

Des Plaines,IL

Summary

Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.

Overview

11
11
years of professional experience

Work History

Supervisor of Operations

Scientific Device Laboratory
09.2013 - 04.2024
  • Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
  • Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
  • Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
  • Established clear expectations for team members, fostering a positive work environment through open communication and accountability.

Shipping Clerk

Scientific Device Labotatory
05.2022 - 08.2022
  • Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
  • Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
  • Reviewed order data to verify transactions and shipping dates.
  • Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
  • Maintained accurate inventory records, ensuring seamless order processing and shipment tracking.

Housekeeper

Jewish Federation Of Metropolitan Chicago
08.2015 - 11.2018
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.

Education

High School Diploma -

Instituto Versalles
Atizapan De Zaragoza, Estado De Mexico
07.1999

Skills

  • Program Planning
  • Employee Supervision
  • Multitasking and Organization
  • Team Leadership
  • Decision-Making
  • Quality Assurance
  • Goal Setting
  • Staff Training
  • Schedule Coordination

Timeline

Shipping Clerk

Scientific Device Labotatory
05.2022 - 08.2022

Housekeeper

Jewish Federation Of Metropolitan Chicago
08.2015 - 11.2018

Supervisor of Operations

Scientific Device Laboratory
09.2013 - 04.2024

High School Diploma -

Instituto Versalles
Teresa Valdez