Professional stewardship expert, ready to drive impactful initiatives within dynamic team. Extensive background in developing donor relationships and leading successful fundraising strategies. Known for collaborative efforts and adaptability, ensuring smooth operations and goal achievement. Skilled in donor communication and event planning, bringing reliability and results-driven mindset to every project.
Overview
18
18
years of professional experience
Work History
Development & Stewardship Coordinator
The Pontifical Mission Societies USA
Pinellas County
06.2024 - Current
Increased annual donor revenue by 30% in 2025, including $14,000 raise for Hurricane Melissa survivors in Jamaica.
Manage daily VirtuousCRM+ database operations tracking records and charitable donations.
Streamlined the receipting and acknowledgement cycle improving donor cultivation and solicitation strategies by reducing gift processing time and eliminating data backlogs.
Analyze stewardship metrics providing accurate and timely reporting to guide outreach and inform departmental strategy.
Collaborate on cross-functional initiatives with the Marketing, Communications and Outreach teams on the preparation and distribution of donor engagement touchpoints.
Execute a portfolio of giving societies reflecting the Pontifical Missions’ brand, standards, and strategic priorities. Co-created and operationalized a planned giving society inducting over 100 new members and launching a brand-new recurring giving society on our website.
Execute high-net worth donor cultivation events utilizing CRM and crowdfunding platforms for coordinating RSVP tracking, prospect biographies, premiums (gifts), and donor interactions.
NAMIWalks Development Manager Consultant
National Alliance on Mental Illness
Pinellas County
11.2023 - 05.2024
Strategic Event management of the “Mental Health for All” NAMIWalks peer-to-peer campaign fundraiser, reaching the Affiliate’s goal of $50,000 for programming and services.
Developed detailed event plans and logistics, venue coordination, timelines, budgets, vendor management, in-kind donations, audiovisual needs, run-of-show, and on-site execution.
Recruited and cultivated volunteers; serving as a primary point of contact for the affiliate office, internal stakeholders, external vendors, sponsors, and community partners.
DonorDrive Administrator, orchestrating the peer-to-peer fundraising platform, tracking all fundraising pages, walker and team registrations, and real-time donations.
Affiliate Liaison to the National Office ensuring fiscal responsibility and adherence to event protocols, policies, and procedures for the successful coordination and flawless delivery of NAMIWalks.
Information and Customer Service Manager
Annual Florida Antiquarian Book Fair
St. Petersburg, FL
03.2008 - 04.2022
Event management team for 3,000 visitors, special guests, dealers, and vendors, ensuring best practices are utilized to create a customer-first culture.
Supervised the information booth, training staff, and volunteers within a fast-paced environment, coordinating logistics while maintaining quality service.
Organized and instructed porters, electricians, volunteers, and security personnel.
Worked with a cross-functional team on post-event evaluations, tracking attendance, engagement metrics, and recommending improvements for future planning and ensuring the long-term sustainability of the fair.
Pinellas County Program Manager
Rebuilding Together Greater Florida
Tampa, FL
12.2019 - 08.2020
Overall program management and fiscal oversight of the Pinellas County Office.
Primary point of contact for partner engagement, information exchange, and resource coordination.
Lead the Safe and Healthy Homes Program meeting grant requirements, performance objectives, and timely reporting goals.
Developed procedures to ensure project timelines and approved budgets were reached.
Conducted targeted proactive outreach to community-based organizations, local government, agencies, faith-based groups, and businesses to support program development.
Oversaw entire the case management program of 60 families, directing contractors handling home repairs.
Represented the organization in-person at community events and coalition meetings to increase visibility, motivate, and empower the Lealman community.
Contributed to the Annual Budget forecasting program costs with the leadership team, bringing in over one million in funding as a co-grant writer.
Lead Disaster Case Manager & Resource Coordinator
Endeavors, Inc.
Temple Terrace, FL
04.2019 - 11.2019
Managed caseload of 30 households creating recovery plans for a diverse set of clients affected by Hurricane Irma.
Outreach and resource coordinator for Pinellas, Pasco, Polk, and Hillsborough Counties.
Developed and maintained an updated database of community partners, including services offered, geography, capacity, contact points, and partnership status.
Tracked and reported engagement metrics, progress, and outcomes to inform strategic planning.
Communicated with external community partners, enhancing collaboration with relief and local recovery organizations to facilitate the coordination of recovery services.
Identified, secured, and maintained community partnerships with local recovery initiatives, VOADs, and county agencies expanding referral networks and the number of clients served.
Represent Endeavors, serving as spokesperson on a local and regional platform.
Demonstrated initiative, obtaining free training and professional development for staff.
Education
Master of Social Work - Social Policy and Administration
Florida State University
Tallahassee, FL
Bachelor of Arts - Sociology/Anthropology and History
Randolph-Macon Woman’s College
Lynchburg, VA
Emergency Administration and Management Certificate -
St. Petersburg College
St. Petersburg, FL
Skills
Emotional Intelligence, EQ
Event Execution and Management
Big picture thinker with attention to detail and problem-solving
Excellent interpersonal and communication skills
Customer Service and Relationship-building skills
Microsoft Office Suite (Word, Outlook, PowerPoint, Excel, SharePoint, Planner, Teams)
Project Management Platforms (Asana)
Weekly/Monthly/Quarterly Reporting tools
Fundraising tools and Volunteer Management Systems (DonorDrive, GiveButter, Bontera, SignUpGenius)