Teresa Vandepol
Sparks,NV
Summary
Resourceful professional highly skilled in customer service and building lasting relationships. Many years of experience working closely with other company departments, Skilled in customer service management workflow and administrative support. Ensuring operations and client Experienced in office management, accounts payables, accounts receivable, invoicing, dispatching. Able to manage multiple tasks and priorities
Overview
37
37
years of professional experience
Work History
Service Adminstrator
Pape Machinery Inc
Sparks, Nv.
12.1987 - 09.2024
- Provided administrative support to service team, prepared and maintained records, documents and reports. Scheduled customer appointments for service. Answered incoming calls from customers regarding services, Assisted customers with their inquiries in a professional manner. processed customer orders accurately and promptly. Completed daily timecards, Resolved customer complaints in a timely manner. Responsible for all data entered into the system, Completed all Accounts Payables and Receivables, Credit Card Reports Daily, Store Banking, Scheduling Company Events, ordering office supplies when needed. File invoices as needed. Collect past due accounts. Complete DMV Transactions as needed.
Education
High School Diploma -
Lodi High School
Lodi, CA06-1972
Skills
- Data Entry
- Telephone Etiquette
- Front office administration
- Complaint Handling
- Cash Handling
- Customer Needs Assessment
- Customer service excellence
- Scheduling appointments
- Payment Processing
References
References available upon request.
Timeline
Service Adminstrator
Pape Machinery Inc
12.1987 - 09.2024
High School Diploma -
Lodi High School
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