Teresa Van Heusen
Gloversville
Summary
Accomplished Internal Auditor and Restaurant Manager with a proven track record at NYS Office of Children and Family Services, adept in policy compliance and enhancing operational efficiency. Skilled in fraud investigations and fostering effective team communication, successfully recovered funds and implemented positive changes, demonstrating exceptional audit planning and interpersonal skills. Skills carried over from military service in the U.S. Army and former management positions enhance my leadership ability and other skills.
Overview
43
43
years of professional experience
Work History
Internal Auditor
NYS Office Of Children And Family Services
10.2018 - Current
- Assisted in the preparation of audit reports that clearly communicated findings and recommendations to the federal government for Americorps agencies in NY State
- Performed internal audits of financial and departmental operations, developing risk assessments and conducting process walk-through for compliance with documented processes.
- Investigated background checks and report compliance for all Americorps employees and reported deficiencies with federal regulations.
- Identified and reported audit issues.
- Helped recover funds from deficiencies in audit issues.
- Produced audit reports.
Restaurant Manager
Friendly's Restaurant
06.1981 - 07.1999
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
Education
MBA - Finance
Sage College of Albany
Albany, NY05.2018
Bachelor of Science - Accounting
Sage College of Albany
Albany, NY05.2017
Skills
Policy compliance
Oral and written communications
Fraud investigations
Daily Audits
Audit Planning
Internal Controls
Report Generation
Accounting Principles
Experienced with Management
Timeline
Internal Auditor
NYS Office Of Children And Family Services
10.2018 - Current
Restaurant Manager
Friendly's Restaurant
06.1981 - 07.1999
MBA - Finance
Sage College of Albany
Bachelor of Science - Accounting
Sage College of Albany
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