Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Teresa Villalobos
Open To Work

Teresa Villalobos

Clovis,CA

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Bookkeeping AssistantData Entry ClerkStore ManagerAssistant Store ManagerDelivery Driver

Summary

Motivated Parts Associate enthusiastic about building a long-term career in the automotive industry.

Overview

9
9
years of professional experience

Work History

Service Advisor

Honda North
2024.10 - Current
  • Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
  • Facilitated vehicle inspections, ensuring compliance with safety standards and manufacturer specifications.
  • Coordinated service appointments, optimizing scheduling to enhance workflow efficiency.
  • Recommended maintenance services based on vehicle condition and customer needs, driving repeat business.
  • Collaborated with technicians to communicate service requirements and update customers on progress.

Data Entry Clerk

Browning Contractors
2022.11 - 2024.04
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Helped manager with daily checklists and last-minute requirements.
  • Assisted in inventory management, ordering necessary parts.
  • Tracked parts use and charged items to company account.
  • Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
  • Retained accurate records of parts purchases, titles and sales.
  • Oversaw coordination of truck and equipment services minimize inconvenience and maintain satisfaction levels.
  • Issued parts to technicians to complete repairs.
  • Researched vehicles and parts via physical catalogs and electronic means.
  • Reached out to vendors outside usual network to find parts not available from traditional sources.

Store Manager

NAPA Auto Parts - Genuine Parts
2021.12 - 2024.04
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.

Bookkeeping Assistant

Cencal Auto and Truck Parts
2024.04 - 2025.11
  • Managed invoices and deposits.
  • Supported month-end closing activities, such as adjusting journal entries, for accurate financial reporting purposes.
  • Reconciled cash journals for accuracy and completeness.

Assistant Store Manager

NAPA Auto Parts - Genuine Parts
2019.03 - 2021.12
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.

Delivery Driver

NAPA Auto Parts - Genuine Parts
2017.05 - 2019.03
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Verified accuracy of all deliveries against order forms.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
  • Utilized computer systems to look up part information, expediting the sales process and enhancing customer satisfaction.
  • Responded promptly to phone inquiries from customers seeking advice or assistance in selecting appropriate components.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.
  • Processed invoices and payments for dispatched orders to provide proof of transaction.

Education

High School Diploma -

Theodore Roosevelt High School
Fresno, CA
06.1994

Skills

  • Cash Flow Management
  • Data Entry
  • Staff Management
  • MS Office
  • Time Management
  • Delivery Coordination
  • Complaint resolution
  • Cross-selling strategies
  • Ordering parts
  • Customer Service

Timeline

Service Advisor

Honda North
2024.10 - Current

Bookkeeping Assistant

Cencal Auto and Truck Parts
2024.04 - 2025.11

Data Entry Clerk

Browning Contractors
2022.11 - 2024.04

Store Manager

NAPA Auto Parts - Genuine Parts
2021.12 - 2024.04

Assistant Store Manager

NAPA Auto Parts - Genuine Parts
2019.03 - 2021.12

Delivery Driver

NAPA Auto Parts - Genuine Parts
2017.05 - 2019.03

High School Diploma -

Theodore Roosevelt High School
Teresa Villalobos