Teresa Walker
Dora
Summary
Dedicated professional with strong skills in customer service and time management. Committed to maintaining a safe environment and delivering high-quality service. Detail-oriented with strong skills in safety compliance. Proven ability to maintain high sanitation standards and resolve customer complaints effectively.
Overview
9
9
years of professional experience
Work History
Cleaner
Office Pride - AIPCO Wellness Center
Birmingham
03.2025 - Current
- Cleaned bathrooms to uphold hygiene standards and enhance customer satisfaction.
- Operated vacuum cleaners and floor scrubbers to ensure clean and safe environments.
- Maintained cleaning equipment and materials to ensure optimal performance and safety.
- Disposed of waste and recyclables according to company guidelines.
Cashier
Niki's West
Birmingham
07.2020 - Current
- Secured cash, credit, and digital payments to minimize risk of errors and fraud.
- Processed customer transactions accurately and efficiently.
- Provided exceptional customer service to patrons through active listening and engagement.
- Resolved customer complaints promptly, enhancing satisfaction and loyalty.
Home Health Aide
Private Care
Dora
05.2018 - 06.2020
- Assisted patients with personal hygiene and household chores, promoting dignity and well-being.
- Ensured clean and safe environment, enhancing client comfort and health.
- Adhered to HIPAA regulations, safeguarding confidentiality of sensitive patient information.
Assistant Store Manager
Jack's Restaurant
Fultondale
05.2017 - 05.2018
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
Education
High School Diploma -
Etowah High School
Attalla, AL05-1983
Skills
- Sanitation standards
- Sanitation practices
- Safety compliance
- Maintenance of equipment
- Time management
- Problem solving
- Customer service
- Effective communication
- Conflict resolution
Timeline
Cleaner
Office Pride - AIPCO Wellness Center
03.2025 - Current
Cashier
Niki's West
07.2020 - Current
Home Health Aide
Private Care
05.2018 - 06.2020
Assistant Store Manager
Jack's Restaurant
05.2017 - 05.2018
High School Diploma -
Etowah High School